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- Tasks: Engage with guests, take orders, and ensure a top-notch dining experience.
- Company: Leading hotel management company in Brentwood with a focus on hospitality.
- Benefits: Generous discounts, free meals on duty, and well-being support programmes.
- Why this job: Join a passionate team and create memorable experiences for guests.
- Qualifications: Customer-focused, detail-oriented, and brand-representative skills required.
- Other info: Exciting opportunities for growth in a vibrant hospitality environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel management company in Brentwood is seeking a passionate hospitality team member to join its food and beverage crew. This role involves engaging with guests, taking orders, and ensuring an impeccable dining experience. Ideal candidates should be customer-focused, detail-oriented, and able to represent the hotel's brand effectively.
Enjoy generous employee benefits, including discounts, free meals on duty, and well-being support programs.
Guest Experience Lead – Front of House in Brentwood employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead – Front of House in Brentwood
✨Tip Number 1
Get to know the company! Research the hotel’s values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their brand.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, think of scenarios where you’ve gone above and beyond for customers. Share these stories during interviews to showcase your passion.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look polished and professional when you go for interviews or meet-ups. It shows you care about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Guest Experience Lead – Front of House in Brentwood
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating memorable experiences for guests, so share any relevant experiences or stories that highlight your passion.
Be Detail-Oriented: Since the role is all about ensuring an impeccable dining experience, make sure your application reflects your attention to detail. Double-check for typos and ensure your layout is clean and professional. We appreciate candidates who take pride in their work!
Align with Our Brand: Take a moment to research our hotel’s brand and values. In your application, try to weave in how your personal values align with ours. This shows us that you’re not just looking for any job, but that you genuinely want to be part of our team.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Know the Brand
Before your interview, take some time to research the hotel management company. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you align your answers with their brand and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Focus
As a Guest Experience Lead, your ability to engage with guests is crucial. Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting these moments will demonstrate your commitment to providing an impeccable dining experience.
✨Attention to Detail Matters
In hospitality, details can make or break a guest's experience. During the interview, be ready to discuss how you ensure attention to detail in your work. Whether it's remembering a regular customer's order or maintaining cleanliness, showing that you value the little things will impress your interviewers.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and the hotel's approach to guest experience. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
