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For Companies At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join the vibrant team at Crowne Plaza Birmingham NEC.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the first impression and create memorable guest experiences.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
- Other info: Dynamic work environment with opportunities for career growth.
The predicted salary is between 19000 - 29000 £ per year.
Crowne Plaza Birmingham NEC
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We are looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You'll Do
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
Hotel
The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Receptionist in Birmingham employer: LGH Hotels Management Ltd
Contact Detail:
LGH Hotels Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Birmingham
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the Crowne Plaza Birmingham NEC, its amenities, and local attractions. This way, when you chat with potential employers, you can show off your knowledge and passion for the place.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be an excellent communicator. Try role-playing scenarios with friends or family to get comfortable with welcoming guests and handling queries.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you've juggled multiple tasks successfully. This will help you stand out as someone who can thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Crowne Plaza Birmingham NEC. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist in Birmingham
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see how much you care about providing exceptional guest experiences, so share any relevant experiences or stories that highlight your passion.
Be Personable: Since you'll be the first point of contact for our guests, make sure your written application reflects your friendly and welcoming personality. Use a warm tone and don’t hesitate to show off your communication skills!
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Highlight your multitasking abilities and attention to detail, as these are key traits for a successful receptionist.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Crowne Plaza Birmingham NEC!
How to prepare for a job interview at LGH Hotels Management Ltd
✨Research the Hotel
Before your interview, take some time to explore Crowne Plaza Birmingham NEC. Familiarise yourself with their services, amenities, and location. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a receptionist, excellent communication is key. Practice answering common interview questions clearly and concisely. You might even want to role-play with a friend to simulate the interview environment and get comfortable with articulating your thoughts.
✨Showcase Your Multitasking Abilities
Prepare examples from your past experiences where you successfully managed multiple tasks at once. Whether it’s handling guest inquiries while managing phone calls or juggling reservations, demonstrating your multitasking skills will impress the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
