LGH Hotels Management Ltd is seeking a friendly Front Office Team Member for Crowne Plaza Birmingham NEC. You will be the first point of contact, greeting guests and supporting them throughout their stay with calm, attending to check‑in/out and inquiries.
The role emphasizes guest experience, teamwork, and collaboration with hotel departments to deliver a smooth, memorable visit for every guest.
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Front Desk Guest Experience Advocate in Birmingham employer: LGH Hotels Management Ltd
At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel undergoing an exciting transformation set to reopen in September 2026, employees will benefit from growth opportunities in a vibrant setting that values collaboration and personal development. Join us to be part of a team that prioritises warmth, professionalism, and the satisfaction of creating memorable stays for our guests.
