Holiday Inn Basildon is seeking a friendly Front Office Team Member to warmly welcome guests, manage check‑in and check‑out, and respond to enquiries with a calm, helpful manner. You will work with colleagues across the hotel to ensure a seamless guest journey, handling reservations, phone calls and emails, and supporting billing and guest records.
LGH Hotels Management Ltd offers a supportive team environment where hospitality and guest care matter, with opportunities to develop in a busy hotel
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Guest Experience Associate — Front Office (Welcoming) in Basildon employer: LGH Hotels Management Ltd
At Holiday Inn London Heathrow M4J4, we pride ourselves on fostering a supportive and dynamic work environment where every team member plays a crucial role in delivering exceptional guest experiences. With our hotel undergoing an exciting transformation set to reopen in September 2026, employees will benefit from growth opportunities in a vibrant setting that values collaboration and personal development. Join us to be part of a team that prioritises warmth, professionalism, and the satisfaction of creating memorable stays for our guests.
