At a Glance
- Tasks: Join our vibrant team to create unforgettable guest experiences in food and beverage service.
- Company: LGH Hotels Management operates 42 hotels across the UK, including Best Western and Crowne Plaza.
- Benefits: Enjoy employee discounts, free meals, wellness support, and a cycle-to-work scheme.
- Why this job: Be the face of hospitality, engage with guests, and develop your skills in a dynamic environment.
- Qualifications: Experience in hospitality, a passion for service, and a positive, approachable attitude are essential.
The predicted salary is between 28000 - 42000 € per year.
Join to apply for the Assistant Hospitality Service Manager – F&B role at LGH Hotels Management Ltd. Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.
As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.
At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!
Benefits:- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
We are looking for candidates with:
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travelers. The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates. Providing great value, premium accommodation just outside London, the hotel is ideal for business travelers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park.
About Us: Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Assistant Hospitality Service Manager - F&B in Croydon employer: LGH Hotels Management Ltd
At LGH Hotels Management Ltd, we pride ourselves on being an exceptional employer that values our team members as our greatest asset. Located at the London Croydon Aerodrome Hotel, we offer a vibrant work culture with numerous employee benefits, including generous discounts, wellness support, and opportunities for personal growth within our expanding portfolio of hotels. Join us to create unforgettable guest experiences in a supportive environment that encourages your unique personality and passion for hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Hospitality Service Manager - F&B in Croydon
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Understanding the unique features of the London Croydon Aerodrome Hotel, such as its location and amenities, will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your passion for hospitality by sharing personal experiences where you've gone above and beyond for guests. This will highlight your enthusiasm and ability to create memorable guest experiences, which is crucial for the Assistant Hospitality Service Manager role.
✨Tip Number 3
Network with current or former employees of LGH Hotels Management Ltd. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 4
Prepare to discuss how you handle high-pressure situations. Given the fast-paced nature of hospitality, being able to articulate your strategies for remaining calm and composed will demonstrate your suitability for the role.
We think you need these skills to ace Assistant Hospitality Service Manager - F&B in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality, particularly in food and beverage roles. Use specific examples that demonstrate your ability to create memorable guest experiences and your passion for the industry.
Craft a Compelling Cover Letter:Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your skills align with the job requirements, such as your ability to engage with guests and maintain high standards of service.
Showcase Your Personality:Since the role values personality, ensure your application reflects your unique character. Use a friendly tone and share anecdotes that illustrate your approach to hospitality and guest engagement.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at LGH Hotels Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you created memorable guest experiences, as this will demonstrate your genuine interest in the role.
✨Demonstrate Your Upselling Skills
Since the role involves enhancing guest experiences through upselling, prepare examples of how you've successfully upsold products or services in previous positions. This will show that you understand the importance of maximising guest satisfaction and revenue.
✨Prepare for High-Pressure Scenarios
Be ready to discuss how you handle high-pressure situations. Think of a time when you remained calm and composed while dealing with a difficult guest or a busy service period, as this is crucial in the hospitality environment.
✨Emphasise Your Team Spirit
Highlight your ability to work well within a team. Share examples of how you've collaborated with colleagues to create a positive atmosphere and ensure smooth operations, as teamwork is essential in delivering exceptional service.
