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- Tasks: Manage guest requests and ensure safety during the night shift.
- Company: Join a leading hospitality company at Holiday Inn Cambridge.
- Benefits: Enjoy employee discounts, wellness support, and free meals on duty.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Hotel experience and strong customer service skills required.
- Other info: Perfect for those who thrive under pressure and love helping others.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company in the United Kingdom seeks a Night Team Member for the Holiday Inn Cambridge. You will manage guest requests, maintain safety procedures, and assist with hotel operations during the night shift.
The ideal candidate will have hotel experience, strong customer service skills, and the ability to work under pressure.
The role includes competitive perks such as employee discounts, wellness support, and free meals on duty.
Night Guest Services Associate employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Guest Services Associate
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know about openings at places like Holiday Inn Cambridge and can give you the inside scoop.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your hotel experience and customer service skills can shine through. We want you to show them why you're the perfect fit for the Night Guest Services Associate role!
✨Tip Number 3
Dress the part! Even if it’s a night shift, looking professional can make a great first impression. It shows you’re serious about the role and ready to represent the Holiday Inn brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got all the latest job openings right there for you.
We think you need these skills to ace Night Guest Services Associate
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous hotel experience you have. We want to see how your background aligns with the Night Guest Services Associate role, so don’t hold back on those relevant skills!
Customer Service is Key: Since this role is all about guest interactions, let us know about your customer service skills. Share specific examples of how you've gone above and beyond for guests in the past.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Use a friendly tone but keep it polished. We want to get a sense of your personality while also seeing your professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Team Member position at Holiday Inn Cambridge!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know the Company
Before your interview, take some time to research the Holiday Inn Cambridge and its values. Understanding their approach to hospitality will help you align your answers with what they’re looking for in a Night Guest Services Associate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you went above and beyond for a guest or resolved a difficult issue. This will demonstrate your ability to handle guest requests effectively.
✨Demonstrate Your Ability to Work Under Pressure
Since the role involves working during the night shift, be ready to discuss how you manage stress and stay focused in high-pressure situations. Share specific instances where you successfully handled multiple tasks or dealt with unexpected challenges.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure guest safety during the night. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
