At a Glance
- Tasks: Manage daily operations of food and beverage outlets, ensuring outstanding guest service.
- Company: Join the vibrant team at St Martins Lane and Sanderson London, part of Morgans Originals.
- Benefits: Enjoy employee discounts, wellbeing support, and free meals on duty.
- Why this job: Be part of a unique hospitality experience that blends elegance with fun.
- Qualifications: Two years' experience in an F&B manager role or equivalent in hospitality.
- Other info: Embrace diversity, teamwork, and creativity in a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
As the original lifestyle hotels, St Martins Lane London and Sanderson London sit under the Morgans Originals brand, a collection of independent hotels sharing the same spirit. Equal parts glossy, surprising and rebellious, we balance a refined outlook with careful chaos. No two days are alike as we provide unique experiences every day such as our Mad Hatters afternoon tea in the Sanderson courtyard or our signature cocktails in the Blind Spot at St Martins Lane – our speakeasy cocktail bar. We have a fabulous opportunity to join St Martins Lane in our Food & Beverage team as an F&B Manager.
Under the guidance and supervision of the Food & Beverage Director, you will manage and develop the hotel F&B outlets to the highest of standards whilst optimising guest satisfaction through consistent high operating procedures and development of team members.
Responsibilities- Manage daily operations of our food and beverage outlets, ensuring that all guests receive outstanding service.
- Handle promptly and courteously all guest comments, questions, complaints, requests, and inquiries while taking the necessary action steps and ensuring a follow-through.
- Create and maintain a personal and respectful rapport with regular guests.
- Assist in organising regular team member training while also helping in creating development and performance management plans.
- Assist in driving promotional and marketing activities.
- Assist in managing budgets and financial goals, including revenue management, Payroll & Team schedule management, alongside food and beverage cost of sales.
- Foster a positive work environment by motivating and leading team members to deliver their best.
- Maintain high team morale and retention rate.
- Maintain positive and productive working relationships with colleagues in other departments.
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and tv.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Must have at least two years' experience in an F&B manager role or equivalent in hospitality.
- Be Original - We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.
- Be a team player - We always have each other's backs and work together to offer the best possible guest experience. Whatever challenge we face - we're in it together.
- Loves to have fun at work - Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.
- Makes Positive impacts - We do more to make a positive impact – from small things to brighten someone's day to giving back and supporting causes close to our hearts.
- Be Humble & Kind - We're grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.
- Loves to think big & believe - We're dreamers and entrepreneurial – big, bold thinkers constantly imagining what is possible. We push the boundaries, challenge the norm and create change, even if that means being wrong some of the time. The biggest risk is not taking any risks.
St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Food and Beverage Manager in London employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your unique self shine through. Remember, they’re looking for someone who fits into their vibrant culture, so don’t be afraid to show your fun side while still being professional.
✨Tip Number 3
Research the company! Dive deep into St Martins Lane and Sanderson London’s vibe. Understand their values and what makes them tick. This way, you can tailor your conversations and show them you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining our fabulous team. Don’t miss out on the chance to be part of something special!
We think you need these skills to ace Food and Beverage Manager in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of fun and creativity into your cover letter. Remember, we’re all about being original!
Tailor Your Experience: Make sure to highlight your relevant experience in food and beverage management. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and how they align with our values.
Be Clear and Concise: While we appreciate a good story, keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our fabulous team!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know Your Menu Inside Out
As a Food and Beverage Manager, you’ll need to be well-versed in the offerings of the hotel. Familiarise yourself with the menu items, ingredients, and any unique selling points. This knowledge will not only impress your interviewers but also show that you're ready to enhance guest experiences.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to motivate staff, manage conflicts, and maintain high morale. The interviewers will want to see that you can foster a positive work environment and drive team performance.
✨Demonstrate Guest-Centric Thinking
Be ready to discuss how you handle guest feedback and complaints. Share specific instances where you turned a negative experience into a positive one. This will showcase your commitment to guest satisfaction, which is crucial for the role.
✨Bring Ideas for Promotions
Think about creative promotional ideas or marketing strategies that could benefit the hotel's food and beverage outlets. Presenting fresh concepts during your interview will demonstrate your entrepreneurial spirit and willingness to think outside the box.