Maintenance Manager in Liverpool

Liverpool Inn Sure Hotel Collection by Best Western requires a Maintenance Manager for an 81 bedroom city centre hotel. The successful applicant should have knowledge of dealing with key contractors, general compliance, and should be able to demonstrate high levels of health and safety awareness. Ideally, the applicant should be highly motivated to maintain and improve maintenance standards, managing the maintenance team to help the hotel achieve key metrics.

The Opportunity

Behind every great hotel experience is a building that feels safe, comfortable, and dependable. As Hotel Maintenance Manager, you’ll play a crucial role in making that happen—often quietly, always effectively. We’re seeking an experienced and proactive professional to lead our maintenance operations and ensure the hotel runs smoothly day in, day out. This role offers real ownership, variety, and the satisfaction that comes from solving problems, preventing issues, and creating an environment where guests can relax and teams can work confidently.

What You’ll Be Responsible For

• Keeping the Hotel Running Smoothly: Oversee the day-to-day maintenance operations of the hotel, ensuring all work is completed efficiently, on time, and to a high standard. Allocate work, manage rotas, and provide clear direction to the maintenance team. Carry out regular inspections to identify issues early and reduce disruption. Design and implement effective preventative maintenance programmes that protect assets and minimise downtime. Take a proactive approach to fault-finding and long-term problem resolution.
• Safety, Compliance & Reassurance: Ensure all maintenance activity is carried out safely, fully compliant with health and safety legislation and best practice. Maintain accurate records of maintenance work, costs, parts used, and compliance documentation.
• Managing Resources Responsibly: Manage the maintenance and repairs budget, balancing cost control with quality and long-term reliability. Monitor energy usage and introduce energy-efficient improvements where possible. Oversee contractors and suppliers—negotiating contracts and ensuring work is delivered to standard and within budget. Provide clear updates and reports to senior management on maintenance activity, risks, and priorities. Build a positive, calm, solutions-focused maintenance culture that others can rely on.

Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio include access to a 24/7 Employee Assistance Programme, a refer a friend scheme, hospital plan, online health portal, eye care, employee discount schemes, pension scheme, free meals on duty, and Cycle to Work schemes.

Who This Role Is For

This role is perfect for someone who:

• Gains real satisfaction from creating safe, orderly, well-functioning environments.
• Enjoys problem-solving and preventing issues before they escalate.
• Is naturally organised, practical, and calm under pressure.
• Leads with quiet confidence—setting standards, supporting others, and keeping things on track.
• Values responsibility and autonomy, and takes pride in doing things properly.
• Understands that great guest experiences often start behind the scenes.

You might already be a Hotel Maintenance Manager—or an experienced maintenance supervisor ready to step into a role with greater responsibility and influence. Hotel Liverpool Inn is an 81 bedroom hotel, located in Liverpool City Centre.