At a Glance
- Tasks: Support hotel operations overnight and ensure guests feel safe and comfortable.
- Company: Liverpool Inn Sure Hotel Collection by Best Western, a trusted name in hospitality.
- Benefits: Employee discounts, free meals, wellbeing support, and flexible working hours.
- Other info: Perfect for those seeking flexible hours and a rewarding role in hospitality.
- Why this job: Join a supportive team and make a difference in guests' overnight experiences.
- Qualifications: Reliability, calmness, and a passion for customer service are key.
Liverpool Inn Sure Hotel Collection by Best Western
The Opportunity
We’re looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift.
This role is ideal for someone calm, reliable, and practical—who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.
Key Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain safety and security procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments
- Assist with light maintenance or housekeeping tasks if required
- Set up meeting rooms and public areas as needed
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Respond appropriately to emergencies, following hotel proceduresComplete basic reports and handover notes for management
Benefits
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role is well suited to someone who:
- Is reliable, responsible, and calm, especially during overnight hours
- Enjoys helping guests feel safe and reassured
- Is comfortable working independently while following clear procedures
- Takes pride in keeping environments tidy, secure, and well organised
- Has previous experience in hospitality, customer service, or security (helpful but not essential)
Hotel
Liverpool Inn
Casual Nights Team Member in Liverpool employer: LGH Hotels Management Limited
LGH Hotels Management Limited is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located at the Carlisle Station Hotel, employees benefit from discounts across our hotel portfolio, wellbeing support, and free meals on duty, making it a rewarding place to work for those seeking meaningful employment in the hospitality industry.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Nights Team Member in Liverpool
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at LGH Hotels Management Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Casual Nights Team Member in Liverpool
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at LGH Hotels Management Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at LGH Hotels Management Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at LGH Hotels Management Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at LGH Hotels Management Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
