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- Tasks: Lead the leisure club, ensuring top-notch guest experiences and smooth operations.
- Company: Join a vibrant team in a dynamic leisure environment.
- Benefits: Enjoy discounts, health perks, free meals, and a supportive work culture.
- Other info: Flexible hours and great opportunities for career growth await you!
- Why this job: Make a real impact in the leisure industry while developing your leadership skills.
- Qualifications: 2+ years in a supervisory role with strong communication and leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an experienced and motivated Leisure Club Supervisor to join our team. As a Leisure Club Supervisor, you will be responsible for overseeing the day-to-day operations of the leisure club, ensuring that our guests receive the best possible experience.
Responsibilities:
- Oversee day-to-day operations, managing staff schedules, maintaining club quality, and ensuring all equipment and facilities are in good working order and tidy.
- Provide leadership and direction to staff, motivating and engaging them in their roles.
- Deliver excellent customer service, addressing guests’ concerns or complaints.
- Assist in the development and implementation of marketing and promotional campaigns to attract new members.
- Conduct regular staff meetings to keep all members informed of club policies and procedures.
- Adhere to health and safety guidelines, safeguarding the wellbeing of guests and staff.
- Assist with recruitment and training of new staff members.
- Provide support with cleaning as required.
- Provide reports to the Leisure Club Manager on club performance and guest feedback.
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio (T&Cs apply).
- 24/7 Employee Assistance Programme.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – 100s of discounts on groceries, fashion, travel, utilities, days out, and holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work – cycle2Work schemes from Halfords to save money and stay fit.
Ideal Candidate:
- Previous experience working in a leisure club or similar environment, with at least 2 years in a supervisory role.
- Excellent communication and interpersonal skills.
- Strong leadership and management skills.
- Good understanding of health and safety guidelines and procedures.
- Team-player attitude.
- Flexible and adaptable, willing to work evenings and weekends if required.
If you are a motivated and experienced individual with a passion for the leisure industry and a track record of success in a supervisory role, we would love to hear from you.
Leisure Club Supervisor employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Leisure Club Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in on social media and engage with their posts. This not only shows your enthusiasm but also helps you stay updated on any job openings or events they might be hosting.
✨Tip Number 3
Prepare for interviews by practising common questions related to leisure club management. Think about how you would handle guest complaints or motivate your team. We want you to shine when it comes to showcasing your leadership skills!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the time to connect directly with us.
We think you need these skills to ace Leisure Club Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in leisure clubs or similar environments. We want to see how your skills match the role, so don’t be shy about showcasing your supervisory experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the leisure industry and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Show Off Your Leadership Skills: In your application, emphasise your leadership and management skills. We’re looking for someone who can motivate and engage staff, so share examples of how you've done this in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Leisure Club Supervisor. Familiarise yourself with the day-to-day operations, staff management, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated staff, resolved conflicts, or improved customer satisfaction. This will demonstrate your capability to provide direction and support to your future team.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as a guest complaint or a staff scheduling issue. Think through potential scenarios beforehand and outline your approach. This shows that you can think on your feet and are prepared for the challenges of the role.
✨Understand Health and Safety Protocols
Since health and safety is crucial in a leisure environment, brush up on relevant guidelines and procedures. Be ready to discuss how you would ensure compliance and safeguard both guests and staff. This knowledge will set you apart as a candidate who prioritises safety and wellbeing.