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For Companies At a Glance
- Tasks: Clean and maintain guest rooms, ensuring every space is spotless and inviting.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, free meals, and wellbeing support.
- Why this job: Make a difference in guests' experiences and grow your career.
- Qualifications: Previous housekeeping experience and a passion for customer service.
- Other info: Dynamic work environment with opportunities for personal development.
The predicted salary is between 24000 - 36000 £ per year.
Join Our Sparkling Team as a Housekeeping Hero!
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you\’ll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You\’ll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You\’ll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests\’ experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Free legal & money advice
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
- Is a team player who is reliable, punctual and able to work collaboratively with others
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
- Has a positive attitude and a willingness to learn and develop new skills
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel
The Holiday Inn London – Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available.
The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities.
For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Housekeeping Team Member - Full Time employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Full Time
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Holiday Inn London - Sutton. Familiarise yourself with their values and what makes them special. This will help you stand out and show that you're genuinely interested in being part of their sparkling team.
✨Tip Number 2
Practice your customer service skills! As a Housekeeping Team Member, you'll be interacting with guests. Think of examples from your past experiences where you've gone above and beyond for someone. This will help you demonstrate your passion for exceptional service during the interview.
✨Tip Number 3
Show off your attention to detail! Bring up specific instances where you've noticed something that needed cleaning or fixing. This will highlight your ability to maintain high standards, which is crucial for this role. Remember, it's all about making those guest rooms shine!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you're proactive and ready to take the first step towards becoming a Housekeeping Hero. Don't miss out on this opportunity!
We think you need these skills to ace Housekeeping Team Member - Full Time
Some tips for your application 🫡
Show Your Sparkle: When you’re writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our hotel sparkle. Don’t be shy—share your experiences and what makes you a great fit for our team!
Tailor Your Application: Make sure to tailor your application to the role of Housekeeping Team Member. Highlight your attention to detail and any previous experience in similar roles. We love seeing how you can exceed expectations and create comfort for our guests!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re on your way to becoming a Housekeeping Hero!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Housekeeping Team Member. Familiarise yourself with the tasks mentioned in the job description, like maintaining cleanliness and exceeding guest expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Attention to Detail
During the interview, be ready to discuss specific examples from your past experience where your attention to detail made a difference. Whether it was spotting a stain or ensuring everything was in its place, sharing these stories will highlight your suitability for the position.
✨Emphasise Teamwork
Since this role requires collaboration with other departments, be prepared to talk about your experiences working in a team. Share how you’ve contributed to a positive team environment and how you handle challenges with colleagues. This will show that you’re a reliable team player.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s cleaning standards or how the team supports each other. This shows your genuine interest in the role and helps you assess if the workplace is the right fit for you.
