At a Glance
- Tasks: Deliver friendly service and create memorable experiences for guests across various hotel areas.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career growth opportunities.
- Other info: Flexible role with opportunities to learn and grow in a vibrant hotel environment.
- Why this job: Be part of a dynamic team and make a real impact on guest experiences.
- Qualifications: A passion for hospitality, teamwork, and a proactive attitude.
The predicted salary is between 20250 - 24750 £ per year.
Hospitality Service Expert – Food & Beverage (and beyond)
We’re looking for someone who thrives on variety, loves connecting with people, and takes pride in creating moments that matter—whether that’s serving breakfast, supporting the bar, or stepping into other areas of the hotel when needed.
If you’re someone who enjoys being part of something bigger than just one role, this could be exactly what you’re looking for.
What you’ll be part of
Our hotel is a place where guests come to relax, recharge and feel looked after—and every interaction matters.
As a Hospitality Service Expert, you’ll bring energy, warmth and flexibility to your role.
You’ll be part of the food and beverage team, but with the opportunity to support across the hotel, helping wherever needed to ensure a seamless and enjoyable guest experience.
You won’t just do a job—you’ll help create a feeling.
- What you’ll be doing
- Delivering friendly, attentive service across our food and beverage outlets
- Creating a welcoming atmosphere where every guest feels valued
- Supporting different areas of the hotel when needed, showing flexibility and teamwork
- Helping to maintain high standards of presentation, cleanliness and service
- Building genuine connections with guests and colleagues alike
- Bringing a positive, can-do attitude to every shift
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
- Who this role is perfect for
This role is for you if
- You don’t want to be limited to just one area—you enjoy variety and learning new things
- You love working with people and being part of a team
- You take pride in creating positive experiences for others
- You’re naturally helpful, proactive and enjoy making things run smoothly
- You’re looking to grow your career in hospitality and gain exposure across different areas of a hotel
- Hotel
The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center.
Guildford station is approximately a mile away, offering a 30-minute train journey to London.
Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events
About us
Looking for an exciting career in the hospitality industry?
Look no further than LGH Hotels Management!
With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.
Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Hospitality Service Expert F in Guildford employer: LGH Hotels Management Limited
LGH Hotels Management Limited is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located at the Carlisle Station Hotel, employees benefit from discounts across our hotel portfolio, wellbeing support, and free meals on duty, making it a rewarding place to work for those seeking meaningful employment in the hospitality industry.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Expert F in Guildford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Service Expert F in Guildford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
