LGH Hotels Management Limited, reopening Holiday Inn London Heathrow M4J4 for guests in 2026, seeks an Assistant Guest Experience Manager to lead the Arrivals Lounge and shape first impressions for guests. You will coach the guest experience team, ensure seamless reception, and collaborate across departments to deliver memorable stays.
You will champion digital check-in, guide service standards, and help create a welcoming, guest‑focused culture in a busy London hotel environment.
#J-18808-LjbffrGuest Experience Lead - Arrivals & Services employer: LGH Hotels Management Limited
LGH Hotels Management Limited is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located at the Carlisle Station Hotel, employees benefit from discounts across our hotel portfolio, wellbeing support, and free meals on duty, making it a rewarding place to work for those seeking meaningful employment in the hospitality industry.
Contact Details:
LGH Hotels Management Limited Recruitment Team
