At a Glance
- Tasks: Supervise daily operations of the leisure club and support team members.
- Company: Glasgow Argyle Hotel, part of the Signature Collection by Best Western.
- Benefits: Employee discounts, health plans, free meals, and career progression opportunities.
- Other info: Join a supportive environment with great perks and growth potential.
- Why this job: Lead a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
We are seeking an experienced, confident and people‑focused Leisure Club Supervisor to support the day‑to‑day running of our leisure club. This role plays a key part in ensuring guests enjoy a safe, welcoming and well‑organised experience, while team members feel supported, motivated and clear in their roles.
What You’ll Be Responsible For:
- Overseeing the day‑to‑day operations of the leisure club, ensuring smooth and efficient service delivery.
- Managing staff schedules to ensure appropriate cover and a balanced team presence.
- Supporting the upkeep of the club, ensuring facilities and equipment are safe, clean and in good working order.
- Providing visible, supportive leadership to the leisure team, helping them feel motivated, confident and engaged.
- Delivering excellent customer service and responding to guest queries or concerns in a calm, professional and solution‑focused way.
- Supporting the development and delivery of marketing and promotional activities to attract and retain members.
- Leading regular team briefings to share updates, reinforce standards and encourage open communication.
- Ensuring strict adherence to health and safety procedures, protecting the wellbeing of guests and colleagues at all times.
- Assisting with the recruitment, onboarding and training of new team members.
- Providing regular feedback and reports to the Leisure Club Manager on performance, standards and guest experience.
Benefits:
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- 24/7 Employee Assistance Programme.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care Employee Discount Schemes (groceries, fashion, travel, utilities, days out, holidays).
- Pension Scheme.
- Free meals on duty.
- Cycle to Work scheme via Halfords.
Who This Role Is For:
- Enjoys being a visible presence on the floor and supporting others day‑to‑day.
- Understands that positive guest experiences come from calm, clear and supportive leadership.
- Is confident supervising people while remaining approachable and fair.
- Can balance operational tasks with people‑focused responsibilities.
- Communicates clearly and adapts their approach to different situations and personalities.
- Stays organised and calm when the environment is busy.
- Takes pride in maintaining standards and supporting a welcoming, safe environment.
- Is looking to progress their career within leisure, hospitality or wellbeing environments.
Leisure Club Supervisor in Glasgow employer: LGH Hotels Management Limited
At Glasgow Argyle Hotel, part of the Signature Collection by Best Western, we pride ourselves on fostering a supportive and dynamic work environment where our Leisure Club Supervisor can thrive. With a strong emphasis on employee wellbeing, we offer a range of benefits including discounts across our hotel portfolio, a comprehensive Employee Assistance Programme, and opportunities for career progression within the vibrant hospitality sector. Join us in creating memorable experiences for our guests while being part of a motivated team that values clear communication and personal development.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Leisure Club Supervisor in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Leisure Club Supervisor in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
