At a Glance
- Tasks: Create memorable experiences by engaging with guests and delivering top-notch service.
- Company: Join the vibrant team at Holiday Inn Glasgow Airport, where hospitality shines.
- Benefits: Enjoy employee discounts, free meals, and a supportive work environment.
- Other info: Perfect for those looking to build their hospitality experience in a lively setting.
- Why this job: Bring your personality to work and make a real difference for every guest.
- Qualifications: A friendly attitude, attention to detail, and a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter. In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience. We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply). Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing. Refer a friend scheme from £500 to £1000 per referral. Hospital Plan. Online Health Portal. Eye Care. Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays. Pension Scheme. Free meals on duty. Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
- This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.
- You’ll be a great fit if you:
- Have a friendly, positive attitude and enjoy engaging with guests
- Like working in a fast‑paced, lively environment
- Take pride in presentation, service, and attention to detail
- Feel confident recommending food and drinks and enhancing the guest experience
- Enjoy being part of a supportive, energetic team
Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hotel The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24‑hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients. The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi‑Fi throughout the hotel, on‑site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24‑hour room service menu. For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15‑minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.
Guest-Focused F&B Team Member for Memorable Service in Glasgow employer: LGH Hotels Management Limited
At Holiday Inn Glasgow Airport, we pride ourselves on fostering a vibrant and inclusive work culture where every team member can shine. With exceptional employee benefits such as generous discounts across our hotel portfolio, a comprehensive health plan, and opportunities for personal growth, we ensure that our staff feel valued and supported. Join us in creating memorable experiences for our guests while enjoying the perks of working in a dynamic environment just minutes from the city centre.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused F&B Team Member for Memorable Service in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Holiday Inn Glasgow Airport. Familiarise yourself with their values and what makes them stand out in hospitality. This will help you connect better during the conversation.
✨Tip Number 2
Show off your personality! In the hospitality industry, being genuine is key. Don’t be afraid to let your true self shine through when you’re chatting with the team. They want to see how you’ll fit into their vibrant environment.
✨Tip Number 3
Practice your upselling skills! Since this role involves recommending food and drinks, think of ways to confidently suggest items that enhance the guest experience. Maybe even role-play with a friend to get comfortable with it.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the perks we offer, like employee discounts and health benefits. Don’t miss out!
We think you need these skills to ace Guest-Focused F&B Team Member for Memorable Service in Glasgow
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your true self shine through! We want to see your friendly and positive attitude, so don’t be shy about sharing your passion for hospitality and making guests feel welcome.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in food and beverage service. Mention any specific skills you have that align with the role, like upselling or maintaining high presentation standards.
Be Engaging:Use a conversational tone in your application. We love candidates who can engage with guests, so show us how you would connect with our customers through your words. Make it feel like a chat over a cup of coffee!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing perks!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know Your Menu
Familiarise yourself with the food and drink offerings before the interview. Being able to confidently recommend items will show your passion for the role and enhance your credibility as a guest-focused team member.
✨Showcase Your Personality
This role is all about making guests feel welcome, so let your true self shine through during the interview. Share personal anecdotes that highlight your hospitality experience and how you’ve made guests smile in the past.
✨Practice Upselling Techniques
Prepare some natural upselling strategies to discuss during the interview. Think of ways you can enhance the guest experience by suggesting complementary items or special offers, demonstrating your understanding of great service.
✨Emphasise Teamwork
Since this position involves working in a vibrant team, be ready to talk about your experiences collaborating with others. Highlight how you contribute to a positive team environment and support your colleagues to ensure excellent service.
