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- Tasks: Lead the front desk team and ensure an exceptional guest experience.
- Company: Join a leading hotel management company with a focus on guest satisfaction.
- Benefits: Enjoy employee discounts, wellbeing programs, and a supportive work environment.
- Why this job: Make a difference in guests' stays while developing your leadership skills.
- Qualifications: 2+ years of experience in a similar role and strong leadership abilities.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel management company is seeking a dynamic Reception Manager to oversee operations at the Holiday Inn Glasgow Airport. The ideal candidate will have strong leadership skills and at least 2 years of experience in a similar role.
Responsibilities include:
- Managing daily reception operations
- Ensuring guest satisfaction
- Training staff
The position offers a supportive work environment along with various employee benefits, including discounts and wellbeing programs.
Guest Experience Leader - Front Desk in Glasgow employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Leader - Front Desk in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at or know about the Holiday Inn Glasgow Airport. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Show off your personality during interviews! As a Guest Experience Leader, your vibe matters. Be yourself, share your passion for guest satisfaction, and let your leadership skills shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various guest scenarios or staff training situations. We want to see how you think on your feet and ensure a top-notch experience for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Guest Experience Leader - Front Desk in Glasgow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and enthusiasm can go a long way in making your application stand out.
Tailor Your Experience: Make sure to highlight your relevant experience in guest services and leadership. We’re looking for someone who can manage daily operations effectively, so be specific about your past roles and achievements that align with this.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the perfect fit for the Guest Experience Leader role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know the Company Inside Out
Before your interview, make sure to research the hotel management company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Reception Manager, strong leadership is key. Prepare examples from your past experience where you've successfully led a team or resolved conflicts. Be ready to discuss how you motivate staff and ensure guest satisfaction, as this will be crucial for the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of situations where you had to handle difficult guests or manage unexpected challenges at the front desk. Practising these scenarios will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your enthusiasm for the position. Inquire about the team dynamics, training programs, or how the company measures guest satisfaction. This shows that you're not just interested in the job, but also in contributing to the hotel's success.
