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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, engage with guests, and create memorable dining experiences.
- Company: Join the vibrant team at London Croydon Aerodrome Hotel, part of Best Western.
- Benefits: Enjoy employee discounts, free meals, parking, and wellbeing support.
- Why this job: Showcase your passion for hospitality and make a real impact on guest experiences.
- Qualifications: Enthusiasm for hospitality and experience in a similar environment preferred.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
London Croydon Aerodrome Hotel, Signature Collection Hotel by Best Western
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You\’ll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Hotel
The London Croydon Aerodrome Hotel, part of the Signature Collection by Best Western, boasts an incredibly convenient location. With easy access to central London just 12 miles away and only 15 minutes by train from East Croydon Station, it’s perfect for both business and leisure travelers.
The hotel features 110 bedrooms, including family rooms, and serves as a stylish wedding venue for up to 130 guests. It also offers five meeting rooms with a capacity for up to 170 delegates.
Providing great value, premium accommodation just outside London, the hotel is ideal for business travelers to the southeast of England or families looking to enjoy nearby attractions like Chessington World of Adventures or Thorpe Park
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Food And Beverage Team Member employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the London Croydon Aerodrome Hotel. Familiarise yourself with their services and values so you can show off your enthusiasm for their brand during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about creating memorable guest experiences, think of some examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from passionate candidates like you. It’s a great way to stand out and show us you’re serious about joining our vibrant team.
We think you need these skills to ace Food And Beverage Team Member
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with what we’re looking for in a Food and Beverage Team Member. It shows us you’ve done your homework!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in our industry!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our amazing team and culture!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research the London Croydon Aerodrome Hotel. Familiarise yourself with its services, atmosphere, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Passion for Hospitality
During the interview, let your enthusiasm for the hospitality industry shine through. Share personal experiences where you've gone above and beyond for guests or how you’ve created memorable moments in previous roles. This will demonstrate your commitment to exceptional service.
✨Practice Upselling Techniques
Since upselling is a key part of the role, prepare by thinking of ways to enhance guest experiences through recommendations. You could even role-play with a friend to practice how you would suggest menu items or drinks to guests in a friendly and engaging manner.
✨Bring Your Unique Personality
The hotel values individuality, so don’t be afraid to let your personality shine during the interview. Think about how you can create a welcoming atmosphere for guests and share examples of how you’ve done this in the past. A warm and approachable demeanour can set you apart!
