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For Companies At a Glance
- Tasks: Deliver exceptional service and create unforgettable dining experiences for our guests.
- Company: Join a 5-star lifestyle hotel known for elegance and vibrant atmosphere.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the face of luxury hospitality and make every guest feel special.
- Qualifications: Experience in high-end dining and a passion for exceptional service.
- Other info: Dynamic team environment with opportunities for career growth in hospitality.
The predicted salary is between 1300 - 1800 £ per month.
At our 5-star lifestyle hotel, every meal is a moment, every drink a celebration, and every guest interaction a chance to shine. We’re looking for a charismatic and passionate Food & Beverage Server to bring energy, elegance, and exceptional service to our dining spaces.
Your Role
As an F&B Server, you’ll be the face of our restaurants, bars, and lounges—delivering unforgettable experiences with every plate and pour. Whether it’s breakfast with a view or cocktails under the stars, you’ll make every guest feel like the only one in the room.
What You’ll Be Doing
- Guest Journey: Execute a seamless 5* service cycle, from the initial greeting and aperitif recommendations to the final farewell, ensuring every interaction feels personalised and unhurried.
- Menu Expertise & Articulation: Maintain an exhaustive knowledge of all food and beverage offerings, including ingredients, sourcing, preparation methods, and wine pairings. Confidently communicate this to guests, including those with complex dietary requirements.
- Station Ownership: Take full responsibility for the "mis-en-scène" of your assigned section, ensuring table settings, glassware, and ambient details meet the hotel’s exacting aesthetic standards throughout the shift.
- Revenue Optimisation: Utilise sophisticated upselling techniques to enhance the guest experience, naturally suggesting premium pairings, digestifs, or side dishes that align with the guest’s palate.
- Operational Synergy: Liaise effectively with the Management, Host, and Kitchen teams to ensure a synchronised flow of service, particularly during high-pressure "theatre" or peak dining periods.
- Administrative Diligence: Accurately manage the POS (Point of Sale) system i.e. Micros, ensuring all orders are processed correctly and billing is handled with the utmost discretion and precision.
Ideal Candidate
- Proven Experience: Proven experience within a luxury London hotel, Michelin-starred/ AAA rosette environment, or a high-end private members' club.
- The "London Standard": Impeccable command of the English language. You must be able to engage in sophisticated conversation with a diverse, international clientele.
- Technical Proficiency: Mastery of silver service, wine service protocols, and a deep understanding of British and international culinary trends.
- Intuitive Service: A natural ability to read the table, knowing when to engage and when to remain discreet is essential for this level of hospitality.
- Commitment to the Craft: A desire for a 40-hour career-focused contract. We are looking for individuals who view hospitality as a profession, not a "stop-gap" role.
- Physical Stamina & Grace: The ability to remain on your feet for extended periods while maintaining a polished, elegant posture and a calm demeanour under pressure.
- Grooming: Adherence to the highest standards of personal presentation, reflecting the heritage and prestige of a 5* London institution.
Hotel St Martins Lane London and Sanderson London are part of Morgans Originals, a brand of unique lifestyle hotels. They combine elegance with a touch of chaos, creating an unexpected and bold experience.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Our enviable employee discounts on bedroom rates across the LGH hotel portfolio. Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays. Eye care, free legal & money advice, counselling sessions, cycle to work scheme, wellbeing tips and support, fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, 24/7 advice and support line, team reward & recognition, free meals on duty.
F&B Server St. Martins Lane Hotel employer: LGH Hotels Management Limited
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Server St. Martins Lane Hotel
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, spend some time exploring St. Martins Lane Hotel online. Familiarise yourself with their dining options and unique offerings so you can chat confidently about how you’d fit into their team.
✨Tip Number 2
Practice your silver service skills! If you’ve got experience in high-end dining, brush up on those techniques. If not, consider a quick tutorial or two. Being able to demonstrate your knowledge of service protocols can really set you apart during the interview.
✨Tip Number 3
Show off your personality! The role is all about creating memorable experiences for guests, so let your charisma shine through in your interactions. Be ready to share stories that highlight your passion for hospitality and your ability to connect with diverse clientele.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to get to know you better right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace F&B Server St. Martins Lane Hotel
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely love creating memorable experiences for guests.
Tailor Your CV: Make sure your CV highlights relevant experience in luxury settings. We’re keen on seeing how your previous roles align with the high standards we uphold at St. Martins Lane Hotel, so don’t hold back on those details!
Be Personable: Your written application is your first chance to connect with us, so keep it friendly and engaging. Use a conversational tone that reflects your personality—after all, we’re looking for someone who can charm our guests!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know Your Menu Inside Out
Make sure you have a thorough understanding of the food and beverage offerings. Familiarise yourself with ingredients, preparation methods, and wine pairings. This will not only impress your interviewers but also show that you're ready to provide exceptional service.
✨Showcase Your Charisma
As an F&B Server, your personality is key! Practice engaging in sophisticated conversations and displaying your passion for hospitality. Think about how you can make every guest feel special and how you would convey that during the interview.
✨Demonstrate Upselling Techniques
Prepare examples of how you've successfully upsold items in previous roles. Discuss your approach to enhancing the guest experience through thoughtful recommendations, as this aligns perfectly with the revenue optimisation aspect of the role.
✨Exude Professionalism and Poise
During the interview, maintain a polished appearance and calm demeanour. Show that you can handle pressure gracefully, as this is crucial in a high-end environment. Remember, first impressions count!