At a Glance
- Tasks: Lead the sales team and develop strategies for long-term revenue growth.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, wellbeing support, and free meals on duty.
- Other info: Work in a beautiful hotel setting near Cambridge with excellent career opportunities.
- Why this job: Make a real impact in a dynamic environment while building strong client relationships.
- Qualifications: Experience in sales management and a passion for leading teams.
The predicted salary is between 35000 - 45000 £ per year.
We’re looking for an experienced and motivated Sales Office Manager to lead our sales function and play a key role in the hotel’s ongoing commercial success. This role is about more than achieving targets. It’s about creating clarity, direction and belief — helping your team understand what success looks like, how to achieve it, and why their work matters. You’ll foster a positive, confident sales environment where people feel supported, capable and motivated to perform at their best. You’ll build strong, trusting relationships with clients and partners, respond intelligently to market conditions, and develop sales strategies that deliver sustainable, long‑term revenue growth across corporate, group and agency business.
What You’ll Be Responsible For
- Providing clear direction and purpose by developing and delivering effective sales strategies aligned with the hotel’s wider commercial goals.
- Building strong, respectful relationships with corporate clients, travel agents and external partners, creating trust and long‑term loyalty.
- Proactively generating new business by identifying opportunities, analysing market trends and growing market share.
- Leading, coaching and supporting the sales team, helping them build confidence, capability and a genuine sense of achievement.
- Driving strong performance by ensuring targets are met or exceeded, while maintaining a calm, focused and positive team culture.
- Collaborating closely with Revenue Management to ensure pricing and sales strategies are aligned and commercially effective.
- Maintaining clarity and control through accurate monitoring of sales activity, performance trends and results.
- Representing the hotel with confidence and professionalism at trade shows, networking events and industry forums.
- Ensuring compliance and consistency by operating within all legal, regulatory and company requirements.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and tv.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Who This Role Is For
- Is motivated by clear goals and tangible outcomes, and enjoys the challenge of driving results.
- Builds relationships naturally and understands the importance of trust, consistency and credibility.
- Enjoys leading people, developing others and creating a sense of shared purpose.
- Feels energised by opportunity, prospecting and opening new doors.
- Is confident using data, insight and market knowledge to inform decisions.
- Thrives in an environment where autonomy, responsibility and accountability are valued.
- Balances commercial ambition with emotional intelligence and professionalism.
The Holiday Inn Cambridge is perfectly situated by a serene lake in Impington, offering guests a peaceful retreat amidst rolling countryside while still being conveniently close to the heart of Cambridge. Just 2 miles from central Cambridge’s colleges, shops, museums, and theatres, the hotel features 100 luxurious bedrooms and a variety of dining options, including the Junction Restaurant and Bar, and the lobby lounge. The hotel’s Academy conference centre boasts 10 meeting rooms, making it an ideal location for corporate events. Additionally, the extensive health and fitness club ensures guests can maintain their fitness routine during their stay. Our tranquil hotel truly feels like a home away from home.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Cluster Sales Manager employer: LGH Hotels Management Limited
At LGH Hotels Management, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and collaboration. As a Cluster Sales Manager at the Holiday Inn Cambridge, you will benefit from our comprehensive employee discounts, wellness support, and a strong emphasis on professional development, all while working in a stunning location just minutes from the heart of Cambridge. Join us to lead a motivated sales team in a supportive environment where your contributions truly matter and are recognised.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Sales Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cluster Sales Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
