At a Glance
- Tasks: Lead daily hotel operations and enhance guest experiences at a landmark property.
- Company: The Queen at Chester, part of the Handwritten Collection by Accor.
- Benefits: Competitive salary, career development opportunities, and a vibrant work environment.
- Other info: Join a passionate team dedicated to authentic hospitality and excellence.
- Why this job: Be a key player in creating memorable experiences for guests in a historic setting.
- Qualifications: Experience in hotel operations and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
The Queen at Chester, Handwritten Collection by Accor, seeks an inspirational Operations Manager to lead daily hotel operations and elevate the guest experience in a landmark Chester property. You will guide teams to deliver authentic hospitality reflecting Handwritten Collection values. Reporting to the General Manager, you will coordinate across departments, maintain high service standards, manage KPIs and support recruitment and talent development to strengthen The Queen’s position.
Hotel Operations Leader - Elevate Guest Experience in Chester employer: LGH Hotels Management Limited
LGH Hotels Management Limited is an excellent employer, offering a supportive work culture where team members are valued and encouraged to grow. Located at the Carlisle Station Hotel, employees benefit from discounts across our hotel portfolio, wellbeing support, and free meals on duty, making it a rewarding place to work for those seeking meaningful employment in the hospitality industry.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations Leader - Elevate Guest Experience in Chester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Operations Leader - Elevate Guest Experience in Chester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
