At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences in food and beverage.
- Company: The Queen at Chester Hotel, part of the Premier Collection by Best Western.
- Benefits: Enjoy employee discounts, free meals, health plans, and a pension scheme.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Be part of a historic hotel and create memorable experiences for guests.
- Qualifications: Proven management experience in a busy food and beverage environment.
The predicted salary is between 30000 - 40000 € per year.
The Queen at Chester Hotel, Premier Collection By Best Western is dedicated to providing great hospitality, which is at the heart of all our hotels. Our hospitality managers always deliver exceptional guest experiences.
The food and beverage operation is a vital component of our hotels and contributes to the overall hotel commercial plan. As our Food and Beverage Manager, you will have full management responsibility for the restaurants, bar, in‑room dining, conference & banqueting, and special events. This is a hands‑on role, with a focus on leading your team to deliver exceptional guest hospitality experiences, managing the F&B budget, rotas, stock control, and sales.
It should be natural for you to lead and give direction to a team of food & beverage experts who are passionate and dedicated to delivering exceptional guest experiences. Being a people person, you will thrive in taking ownership of their ongoing development.
We offer enviable employee discounts on bedroom rates across our Best Western hotel portfolio, access to a 24/7 Employee Assistance Programme, a refer-a-friend scheme from £500 to £1000 per referral, a hospital plan, an online health portal, eye care, and employee discount schemes with hundreds of discounts on groceries, fashion, travel, utilities, days out, and holidays. Additionally, we provide a pension scheme, free meals on duty, and a Cycle to Work scheme to help employees save money and keep fit.
Ideal Candidate:
- Passionate about all things hospitality & food
- Proven track record of success working in a management role within a busy food & beverage operation
- Strong operational knowledge of food & beverage and strong commercial awareness in this sector
- Capability to drive and motivate teams through periods of change, with a track record in recognising and developing future hospitality stars
- The ability to create a positive culture within the team
- Excellent numeracy and literacy skills
- Strong organization and planning skills
- Experience managing budgets and driving revenue sales
Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well‑connected base to explore Chester and beyond. Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first‑class rail passengers, this hotel has an illustrious past. The magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry. All 218 bedrooms feature superfast Wi‑Fi, a TV, and 24‑hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
Hospitality Service Manager in Chester employer: LGH Hotels Management Limited
The Queen at Chester Hotel is an exceptional employer that prioritises great hospitality and employee development, making it a fantastic place for those passionate about the food and beverage industry. With enviable benefits such as generous employee discounts, a comprehensive health plan, and opportunities for career growth, our team thrives in a supportive and dynamic work culture. Located in a historic hotel with rich heritage, employees enjoy a unique environment that fosters creativity and excellence in guest experiences.
Contact Detail:
LGH Hotels Management Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Manager in Chester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local hotels to chat with staff. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Research the company! Before any interview, dive deep into The Queen at Chester Hotel's values and culture. Tailor your answers to show how you align with their mission of delivering exceptional guest experiences.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that suit your skills. Plus, it shows you're genuinely interested in joining our team. Don't miss out on the chance to be part of something great!
We think you need these skills to ace Hospitality Service Manager in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to creating exceptional guest experiences. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your management experience in food and beverage operations and any relevant achievements. This shows us you understand what we're looking for and that you're the right fit!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LGH Hotels Management Limited
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of food and beverage operations. Understand the latest trends in hospitality and be ready to discuss how you can implement them at The Queen at Chester Hotel. Show that you’re passionate about creating exceptional guest experiences!
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team through challenges or recognised potential in others. This role is all about leading a passionate team, so demonstrate your ability to inspire and develop talent.
✨Get Familiar with the Numbers
Since managing budgets and driving revenue is key for this position, be ready to talk about your experience with financial management. Bring specific examples of how you've successfully managed budgets in previous roles and how you’ve driven sales growth.
✨Ask Thoughtful Questions
Prepare some insightful questions about the hotel’s culture, team dynamics, and future goals. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level!
