At a Glance
- Tasks: Lead the housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Join the Signature Collection by Best Western, a leader in hospitality.
- Benefits: Enjoy employee discounts, free meals, health support, and a pension scheme.
- Other info: Great opportunities for growth and a supportive work environment.
- Why this job: Make a real difference in guests' experiences while developing your career in hospitality.
- Qualifications: Passion for cleanliness, attention to detail, and a proactive attitude.
The predicted salary is between 20000 - 25000 £ per year.
Our Hospitality Service Supervisors are the rock stars of our hotel operation and play a pivotal part in the housekeeping department of the hotel. As one of our supervisors, you will be responsible for cleaning and maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms, and cupboards; replenishing guest supplies, and always maintaining exceptional levels of service.
As one of our housekeepers, you will service hotel bedrooms and public areas to company standard and within the allocated time frame. Be familiar with the agreed cleaning standards and presentation of all categories of rooms within the hotel, and report breakages or damages immediately to ensure that repairs are carried out. The hard work that you put into creating an excellent guest experience across the bedrooms provides a huge impact on our guests.
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio include:
- Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes – 100’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Ideal Candidate
- You will be a hospitality professional passionate about cleanliness and delivering exceptional levels of service.
- Exceptional attention to detail.
- Highly motivated and proactive; acting with professionalism and positivity in all interactions.
- Passionate about the hospitality industry.
- Experience within a hotel housekeeping department (Preferred).
- A desire to learn and grow within the role.
- Authentic energy and a genuine passion for making guests smile.
Hospitality Service Supervisor " Housekeeping in Cambridge employer: LGH Hotels Management Limited
At the Cambridge Bar Hill Hotel, part of the Signature Collection by Best Western, we pride ourselves on fostering a vibrant and supportive work culture where our Hospitality Service Supervisors are celebrated as essential contributors to our guest experience. With exceptional employee benefits including generous discounts across our hotel portfolio, a comprehensive Employee Assistance Programme, and opportunities for personal growth within the hospitality sector, we ensure that our team members feel valued and empowered in their roles. Join us in creating memorable stays for our guests while enjoying a fulfilling career in a dynamic environment.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Service Supervisor " Housekeeping in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Service Supervisor " Housekeeping in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
