At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join LGH Hotels Management, a dynamic hospitality leader with a people-first approach.
- Benefits: Enjoy discounts, health perks, free meals, and a supportive work environment.
- Other info: Work at the stunning Crowne Plaza Birmingham NEC, close to major attractions.
- Why this job: Make a real impact in a fast-paced setting while growing your career.
- Qualifications: Experience in hospitality and a passion for leading and motivating teams.
The predicted salary is between 30000 - 35000 £ per year.
This is more than service — it’s about creating experiences people remember. We’re looking for an Assistant Restaurant Manager who believes great hospitality starts with people feeling valued — both our guests and our team. Working closely with the Restaurant Manager, you’ll help shape a restaurant where colleagues feel confident, supported, and proud of what they do, and where guests feel genuinely cared for from the moment they arrive. This is a role where you’ll be trusted to lead, empowered to make decisions, and encouraged to bring your personality to the floor.
Responsibilities
- Supporting the Restaurant Manager in the smooth day-to-day running of the restaurant
- Leading shifts and ensuring service flows seamlessly, even in busy periods
- Coaching, motivating, and developing the team to deliver warm, consistent, high-quality service
- Creating an environment where people feel respected, included, and able to perform at their best
- Taking ownership of the guest journey — noticing details and resolving issues with confidence
- Supporting with rotas, training, stock control, and operational standards
- Stepping up in the Restaurant Manager’s absence to lead the team with clarity and confidence
Benefits & Perks
- Employee discounts on bedroom rates across the LGH hotel portfolio
- Access to the IHG Employee Room Benefit Programme
- 24/7 Employee Assistance Programme
- Refer a friend scheme from £500 to £1000 per referral
- Hospital Plan
- Online Health Portal
- Eye Care
- Employee Discount Schemes
- Pension Scheme
- Free meals on duty
- Cycle to Work schemes
Who this role is for
- Has experience as a Supervisor or Assistant Manager in a restaurant or hospitality setting
- Naturally leads by example and enjoys bringing out the best in others
- Communicates with warmth, clarity, and confidence
- Thrives in a fast-paced environment and stays calm under pressure
- Wants to grow their career and be part of a supportive, people-focused team
Hotel
The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre.
About us
LGH Hotels Management operates a portfolio of 42 hotels across the UK, including the recognised brands Crowne Plaza, Holiday Inn and Best Western.
Assistant Restaurant Manager in Birmingham employer: LGH Hotels Management Limited
At LGH Hotels Management, we pride ourselves on fostering a vibrant work culture where every team member is valued and empowered to create memorable experiences for our guests. As an Assistant Restaurant Manager at the Crowne Plaza Birmingham NEC, you will benefit from extensive employee discounts, a supportive environment for personal growth, and access to a range of health and wellness programmes, all while working in a stunning location just minutes from the airport and city centre.
Contact Details:
LGH Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Restaurant Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH Hotels Management Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH Hotels Management Limited
Don't be shy about reaching out to LGH Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Restaurant Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
