At a Glance
- Tasks: Create a welcoming and safe environment for leisure club members.
- Company: Join a supportive team in the leisure and hospitality industry.
- Benefits: Enjoy discounts, free meals, and wellbeing support.
- Other info: Great opportunity to gain experience in leisure and hospitality.
- Why this job: Make a positive impact on people's leisure experiences every day.
- Qualifications: Friendly, reliable, and passionate about helping others.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe and well-organised leisure environment where members feel comfortable, confident and supported. Taking a Human Givens approach, you'll help meet people's core needs for safety, belonging, reassurance and enjoyment, ensuring every member's visit is a positive experience.
Responsibilities
- Ensuring the leisure club facilities are clean, tidy and well maintained at all times
- Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely
- Assisting members with gym and leisure equipment, ensuring correct and safe use
- Providing warm, attentive and professional customer service to all members and guests
- Supporting the sale of memberships and leisure services by communicating benefits clearly and positively
- Following health and safety procedures to maintain a safe environment for members and colleagues
- Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager
- Supporting the opening and closing of the leisure club as required
- Completing required records and paperwork accurately and on time
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
- Enjoys working with people and helping others feel welcome and supported
- Takes pride in keeping spaces clean, organised and well presented
- Understands that feeling safe and cared for is central to a positive leisure experience
- Is confident offering help and guidance in a friendly, approachable way
- Can follow routines while remaining flexible to support daily operational needs
- Is dependable, responsible and works well as part of a team
- Feels motivated by contributing to a calm, positive and inclusive environment
- Is looking to develop experience within leisure, hospitality or wellbeing settings
Welcoming Leisure Club Attendant: Safe, Clean & Helpful employer: LGH Hotel Management
Join our dynamic team as a Leisure Club Attendant, where you'll be part of a supportive and inclusive work culture that prioritises employee wellbeing and growth. With fantastic benefits such as discounts across our hotel portfolio, access to wellness resources, and a focus on creating a positive environment for both staff and members, this role offers a rewarding opportunity to make a real difference in people's leisure experiences. Located in a vibrant area, you'll enjoy a fulfilling career while contributing to a safe and welcoming atmosphere for all.
StudySmarter Expert Advice🤫
We think this is how you could land Welcoming Leisure Club Attendant: Safe, Clean & Helpful
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about creating a welcoming environment, think of examples from your past where you've helped others feel comfortable. Share these stories during your interview to show you're the perfect fit.
✨Tip Number 3
Be ready to demonstrate your reliability! Bring up times when you've gone above and beyond to keep things clean and organised. This shows that you take pride in your work and are dependable, which is key for this role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, ask about the team dynamics or how they support staff development. This shows you're genuinely interested and helps you figure out if it's the right place for you.
We think you need these skills to ace Welcoming Leisure Club Attendant: Safe, Clean & Helpful
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who can create a welcoming environment.
Tailor Your Application:Make sure to tailor your application to the role of Leisure Club Attendant. Highlight any relevant experience you have in customer service or leisure settings, and mention how you can contribute to a safe and enjoyable atmosphere for our members.
Show Your Passion:Express your enthusiasm for working in leisure and hospitality. Share why you love helping others feel comfortable and supported, and how you can make a positive impact on our members' experiences at the club.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at LGH Hotel Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Leisure Club Attendant. Familiarise yourself with the importance of creating a welcoming environment and how to assist members effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about helping others feel comfortable and supported, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you made someone feel welcome or resolved an issue, as this will demonstrate your approachability and reliability.
✨Emphasise Safety and Cleanliness
Highlight your understanding of health and safety procedures during the interview. Be prepared to discuss how you would maintain a clean and safe environment for members. Mention any previous experience you have in similar roles, as this will reassure the interviewer of your commitment to safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure a positive experience for members. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
