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- Tasks: Lead the night team, ensuring guest satisfaction and smooth hotel operations.
- Company: Luxury hotel offering a unique overnight experience.
- Benefits: Employee discounts, wellness support, free meals, and recognition rewards.
- Why this job: Be the key player in creating unforgettable guest experiences at night.
- Qualifications: Experience in hotel management and strong problem-solving skills.
- Other info: Flexible overnight shifts with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
When the city sleeps, our hotel awakens in a different rhythm—quiet, elegant, and full of possibility. We’re looking for a confident and capable Night Manager to take the reins after dark, ensuring our guests experience seamless luxury and our operations run like clockwork. As Night Manager, you’ll be the senior leader on duty overnight, responsible for the safety, comfort, and satisfaction of every guest. You’ll lead the night team with calm authority, resolve issues with grace, and ensure the hotel is ready to shine come sunrise.
Responsibilities
- Oversee all hotel operations during the night shift, acting as the senior decision-maker on site.
- Support and supervise the front office, housekeeping, and security teams.
- Handle late check-ins, early departures, and guest requests with professionalism and warmth.
- Manage incidents, emergencies, and escalations with confidence and care.
- Complete night audit procedures and prepare handover reports for the day team.
- Ensure all public areas remain secure, clean, and guest-ready.
Qualifications
- Proven experience in a supervisory or management role within a luxury or lifestyle hotel.
- A guest-first mindset and a reassuring, professional presence.
- Strong decision-making, communication, and problem-solving skills.
- Familiarity with night audit procedures and hotel systems.
- Flexibility to work overnight shifts, weekends, and holidays.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
Night Manager employer: LGH Hotel Management
Contact Detail:
LGH Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to hotel operations and guest management. We recommend role-playing with a friend to build your confidence and ensure you can showcase your calm authority under pressure.
✨Tip Number 3
Don’t forget to highlight your experience in luxury settings during interviews. Share specific examples of how you've handled guest requests or resolved issues, as this will show that you have the right mindset for a Night Manager position.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search—so go ahead and make that move!
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Show Your Night Owl Skills: When applying for the Night Manager role, make sure to highlight your experience in managing hotel operations during the night. We want to see how you've handled late check-ins and guest requests with a warm touch, so share those stories!
Be Professional Yet Approachable: In your application, convey your guest-first mindset. We’re looking for someone who can lead with calm authority while being approachable. Use examples that showcase your ability to resolve issues gracefully and keep guests satisfied.
Highlight Your Decision-Making Prowess: As the senior decision-maker on duty, it’s crucial to demonstrate your strong decision-making skills. Share instances where you’ve had to think on your feet and manage incidents or emergencies effectively—this will show us you’re ready for the challenge!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t forget to double-check your details before hitting send!
How to prepare for a job interview at LGH Hotel Management
✨Know the Night Shift Inside Out
Familiarise yourself with the unique challenges and responsibilities of a Night Manager. Understand the hotel’s night operations, from handling late check-ins to managing emergencies, so you can confidently discuss how you would ensure a seamless experience for guests.
✨Showcase Your Leadership Skills
Prepare examples that highlight your supervisory experience in a luxury hotel setting. Be ready to discuss how you've led teams during challenging situations, resolved guest issues, and maintained a calm atmosphere, as these are key traits they’ll be looking for.
✨Demonstrate a Guest-First Mindset
Think about specific instances where you went above and beyond for guests. Share stories that illustrate your commitment to guest satisfaction and how you handle requests with warmth and professionalism, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various scenarios, such as an emergency or a difficult guest situation. Practise your responses to ensure you convey confidence and problem-solving skills, which are crucial for a Night Manager role.
