At a Glance
- Tasks: Create a welcoming and safe leisure environment for members.
- Company: Join a friendly team in a vibrant leisure club.
- Benefits: Enjoy discounts, free meals, and wellness support.
- Other info: Great opportunity to gain experience in hospitality and wellbeing.
- Why this job: Make a positive impact on people's leisure experiences every day.
- Qualifications: Friendly, reliable, and passionate about helping others.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe and well-organised leisure environment where members feel comfortable, confident and supported. Taking a Human Givens approach, you'll help meet people's core needs for safety, belonging, reassurance and enjoyment, ensuring every member's visit is a positive experience.
Responsibilities
- Ensuring the leisure club facilities are clean, tidy and well maintained at all times
- Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely
- Assisting members with gym and leisure equipment, ensuring correct and safe use
- Providing warm, attentive and professional customer service to all members and guests
- Supporting the sale of memberships and leisure services by communicating benefits clearly and positively
- Following health and safety procedures to maintain a safe environment for members and colleagues
- Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager
- Supporting the opening and closing of the leisure club as required
- Completing required records and paperwork accurately and on time
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
- Enjoys working with people and helping others feel welcome and supported
- Takes pride in keeping spaces clean, organised and well presented
- Understands that feeling safe and cared for is central to a positive leisure experience
- Is confident offering help and guidance in a friendly, approachable way
- Can follow routines while remaining flexible to support daily operational needs
- Is dependable, responsible and works well as part of a team
- Feels motivated by contributing to a calm, positive and inclusive environment
- Is looking to develop experience within leisure, hospitality or wellbeing settings
leisure Club Attendant employer: LGH Hotel Management
Join our dynamic team as a Leisure Club Attendant, where you'll be part of a supportive and inclusive work culture that prioritises employee wellbeing and growth. With exceptional benefits such as discounts across our hotel portfolio, access to global employee programmes, and a focus on personal development, we ensure that every team member feels valued and empowered to create positive experiences for our members. Located in a vibrant area, this role offers the chance to make a meaningful impact while enjoying a rewarding career in leisure and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land leisure Club Attendant
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with members. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look neat and professional. It’s all about making a good first impression, and looking the part shows you’re serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace leisure Club Attendant
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, this role is all about creating a welcoming environment for our members.
Tailor Your Application:Make sure to tailor your application to the Leisure Club Attendant role. Highlight any relevant experience you have in customer service or leisure settings, and mention how you can contribute to a positive and safe environment for our members.
Show Your Passion:Express your enthusiasm for working in leisure and hospitality. We love candidates who are motivated by helping others and creating enjoyable experiences. Share any personal stories or experiences that reflect your passion for this field!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing benefits there!
How to prepare for a job interview at LGH Hotel Management
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Leisure Club Attendant. Familiarise yourself with the key tasks like maintaining cleanliness, assisting members with equipment, and providing excellent customer service. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about creating a welcoming environment, be prepared to share examples of how you've successfully interacted with customers in the past. Highlight your friendly and approachable nature, and think of specific instances where you made someone feel comfortable or supported.
✨Emphasise Safety Awareness
Health and safety are crucial in a leisure setting. Be ready to discuss how you would ensure a safe environment for both members and colleagues. Mention any relevant experience you have with following safety procedures or reporting issues, as this will show that you take these responsibilities seriously.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the club fosters a positive atmosphere. This not only shows your interest in the role but also helps you determine if it’s the right fit for you.
