At a Glance
- Tasks: Ensure guest safety and security while providing excellent customer service.
- Company: Join a leading hospitality group with a focus on guest experience.
- Benefits: Enjoy employee discounts, shopping perks, and eye care benefits.
- Other info: Flexible shifts available, perfect for students and those seeking part-time work.
- Why this job: Be the hero who keeps guests safe and happy in a vibrant environment.
- Qualifications: Experience in security or customer service, with strong communication skills.
The predicted salary is between 22000 - 26000 £ per year.
As a Security Officer, you'll be responsible for maintaining the safety and security of our guests, team members, and property.
Responsibilities
- Conduct regular patrols of guest areas, back‑of‑house, and external perimeters
- Monitor fire alarms and access control systems
- Respond to incidents, disturbances, and emergencies with discretion and professionalism
- Complete detailed incident reports and maintain accurate security logs
- Support front‑of‑house and night teams with guest assistance and room access
- Ensure compliance with all hotel safety and emergency procedures
Qualifications
- Previous experience in a security role, ideally within hospitality or a customer‑facing environment
- Valid SIA licence (or willingness to obtain)
- Strong communication and conflict resolution skills
- A calm, professional presence and a strong sense of responsibility
- Flexibility to work shifts, including nights, weekends, and holidays
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays
- Eye care
- Free legal
Guest-Focused Hospitality Security Officer — Flexible Shifts employer: LGH Hotel Management
Join our team as a Guest-Focused Hospitality Security Officer, where you'll be part of a vibrant work culture that prioritises safety and guest satisfaction. We offer flexible shifts to accommodate your lifestyle, alongside enviable employee discounts on hotel stays and shopping, ensuring you enjoy both work and leisure. With opportunities for professional growth and a supportive environment, this role is perfect for those seeking meaningful employment in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Hospitality Security Officer — Flexible Shifts
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that security officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your conflict resolution skills. Think of examples from your past experiences where you handled difficult situations calmly and professionally. This will show you're the right fit for maintaining guest safety.
✨Tip Number 3
Don’t forget to showcase your flexibility! Highlight your willingness to work various shifts, including nights and weekends. Employers love candidates who are adaptable and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Guest-Focused Hospitality Security Officer — Flexible Shifts
Some tips for your application 🫡
Show Your Experience:When you're writing your application, make sure to highlight any previous experience in security or hospitality. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
Be Professional Yet Personable:Remember, as a Security Officer, you'll be interacting with guests and team members. Use a friendly tone in your application while maintaining professionalism. This will show us that you can handle the balance between being approachable and authoritative.
Tailor Your Application:Take a moment to read through the job description carefully and tailor your application accordingly. We love it when candidates connect their skills and experiences directly to what we’re looking for, so make it personal!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at LGH Hotel Management
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Guest-Focused Hospitality Security Officer. Familiarise yourself with the key tasks like conducting patrols and responding to incidents. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a security officer, strong communication is crucial. Prepare examples from your past experiences where you've effectively resolved conflicts or assisted guests. This will highlight your ability to handle situations professionally and calmly, which is exactly what they’re looking for.
✨Demonstrate Flexibility and Reliability
Since the job requires working flexible shifts, be ready to discuss your availability and willingness to work nights, weekends, and holidays. Showing that you can adapt to the needs of the hotel will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as disturbances or emergencies. Think through potential scenarios and your responses ahead of time. This preparation will help you convey your calm and professional presence during the interview.
