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- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join LGH Hotels Management, part of a growing portfolio of 42 hotels across the UK.
- Benefits: Enjoy employee discounts, free meals, well-being support, and more!
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: Previous housekeeping experience and a passion for exceptional service.
- Other info: Dynamic team environment with opportunities for growth in the hospitality industry.
The predicted salary is between 10 - 12 £ per hour.
Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You'll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top‑notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You'll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Qualifications:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well‑maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritise tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast‑paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Benefits:
- Enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counselling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Well‑being tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Well‑being podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Housekeeping Team Member- Casual in Carlisle employer: LGH Hotel Management
Contact Detail:
LGH Hotel Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member- Casual in Carlisle
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on the Carlisle Station Hotel. Familiarise yourself with its history and values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! As a Housekeeping Team Member, you'll be interacting with guests. Think of examples where you've gone above and beyond for someone, and be ready to share those stories during your chat with us.
✨Tip Number 3
Show off your attention to detail! Bring up specific instances where your keen eye has made a difference in your previous roles. Whether it’s spotting a stain or ensuring everything is in its place, we want to hear how you keep things spotless!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so don’t miss out on your chance to join our fantastic team at LGH Hotels Management!
We think you need these skills to ace Housekeeping Team Member- Casual in Carlisle
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for housekeeping! Share why you love creating clean and welcoming spaces. A personal touch can really make your application stand out.
Highlight Your Experience: If you've got previous experience in housekeeping, shout about it! Tell us about the places you've worked and the skills you've picked up along the way. We want to know how you can bring your expertise to our team.
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application reflects that. Double-check for any typos or errors, and ensure your layout is neat and tidy—just like we expect our rooms to be!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at LGH Hotel Management
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeping Team Member. Familiarise yourself with the importance of attention to detail and how it impacts guest satisfaction. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience. Highlight specific examples where you exceeded expectations or improved cleanliness standards. This will show that you take pride in your work and understand the significance of maintaining high standards.
✨Emphasise Teamwork
Since this role requires collaboration with other departments, be prepared to talk about your experiences working as part of a team. Share examples of how you’ve effectively communicated and worked together to achieve common goals, ensuring a smooth operation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s cleaning protocols or how the team supports each other. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.