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- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the vibrant team at Holiday Inn London - Sutton.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: Attention to detail and a passion for customer service are key.
- Other info: Great career growth opportunities in a supportive environment.
The predicted salary is between 11 - 12 £ per hour.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You'll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You'll Love It:
- Be a Part Of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The Holiday Inn London - Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre’s shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available.
The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities.
For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member - Part Time in Sutton Coldfield employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Part Time in Sutton Coldfield
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn London - Sutton. Familiarising yourself with the layout and facilities will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As a Housekeeping Team Member, you'll be interacting with guests. Think of examples from your past experiences where you've gone above and beyond for someone, and be ready to share those stories during your chat with us.
✨Tip Number 3
Show off your attention to detail! During the interview, highlight any previous roles where you had to maintain high standards of cleanliness or organisation. We love candidates who take pride in their work and can spot the little things that make a big difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join our sparkling team at Holiday Inn London - Sutton!
We think you need these skills to ace Housekeeping Team Member - Part Time in Sutton Coldfield
Some tips for your application 🫡
Show Your Sparkle: When you're writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our hotel a welcoming haven for guests.
Tailor Your Experience: Make sure to highlight any previous experience in housekeeping or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back on the details!
Attention to Detail is Key: Just like in housekeeping, attention to detail matters in your application too! Double-check for any typos or errors, and ensure your application reflects the high standards we uphold at Holiday Inn London - Sutton.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our sparkling team!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Housekeeping Team Member. Familiarise yourself with the tasks mentioned in the job description, like maintaining cleanliness and exceeding guest expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Attention to Detail
During the interview, be ready to discuss specific examples from your past experience where your attention to detail made a difference. Whether it was spotting a stain or ensuring everything was in its place, showcasing this skill is crucial for a housekeeping position.
✨Emphasise Teamwork and Communication
Since you'll be working closely with other team members, highlight your ability to collaborate effectively. Share instances where you worked as part of a team to achieve a common goal, and mention how good communication helped you succeed in previous roles.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team culture, training opportunities, or what a typical day looks like. This shows your genuine interest in the position and helps you assess if it's the right fit for you.