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For Companies At a Glance
- Tasks: Welcome guests, assist with queries, and manage communications for a seamless experience.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and a cycle to work scheme.
- Why this job: Be the first impression for guests in a dynamic environment that values your contributions.
- Qualifications: Strong communication skills, multitasking ability, tech-savvy, and attention to detail required.
- Other info: Located near Glasgow Airport, offering modern amenities and a supportive team culture.
The predicted salary is between 20000 - 30000 £ per year.
Receptionist
Holiday Inn Glasgow Airport
Check out the hotel on our virtual tour!
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We’re looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You’ll Do:
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us:
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
Hotel
The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24-hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.
The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi‑Fi throughout the hotel, on‑site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24‑hour room service menu12.
For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15‑minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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Receptionist employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the hotel and its amenities. Knowing details about the Holiday Inn Glasgow Airport, such as its location, services, and nearby attractions, will help you engage confidently with guests and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a receptionist, you'll be the first point of contact for guests, so honing your ability to communicate clearly and warmly will set you apart. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Showcase your multitasking abilities. In a fast-paced environment like a hotel, being able to juggle multiple tasks is crucial. Think of examples from your past experiences where you've successfully managed several responsibilities at once and be ready to discuss them.
✨Tip Number 4
Demonstrate your tech-savviness. Familiarise yourself with common hotel reservation systems and basic computer skills. If you have experience with specific software, be prepared to mention it during your interactions, as this can give you an edge over other candidates.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hotel Receptionist. Familiarise yourself with the key tasks such as welcoming guests, managing communications, and assisting with queries.
Tailor Your CV: Highlight relevant experience in hospitality or customer service on your CV. Emphasise skills like communication, multitasking, and attention to detail, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences where you provided exceptional guest service and how you can contribute to creating memorable experiences at Holiday Inn Glasgow Airport.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at LGH Hotel Management Ltd
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any relevant experiences that highlight your commitment to providing exceptional guest experiences, as this is a key aspect of the role.
✨Demonstrate Strong Communication Skills
As a receptionist, you'll be the first point of contact for guests. Practice clear and friendly communication, both verbally and in writing. Be prepared to answer questions about how you would handle various guest interactions.
✨Highlight Your Multitasking Abilities
The role requires juggling multiple tasks in a fast-paced environment. Prepare examples of times when you've successfully managed several responsibilities at once, showcasing your ability to prioritise effectively.
✨Familiarise Yourself with Hotel Operations
Research the Holiday Inn Glasgow Airport and its amenities. Understanding the hotel's offerings will allow you to answer questions confidently and demonstrate your interest in the position and the company.