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For Companies At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join the dynamic team at Holiday Inn Oxford, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
- Other info: Great career opportunities in a supportive hospitality setting.
The predicted salary is between 18000 - 24000 £ per year.
Are you passionate about hospitality and providing exceptional guest experiences? We are looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You'll Do:
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us:
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate:
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
The Holiday Inn® Oxford hotel is ideally situated just off the A34, a mere three miles from Oxford town centre. Guests can enjoy the convenience of free parking and a short walk to the Pear Tree Park & Ride bus service, offering a quick 10-minute journey into the City Centre. For those wishing to explore further, Oxford Parkway train station is only a five-minute drive away, providing easy access to London. Additionally, the designer outlet shopping at Bicester Village Retail Park is within easy reach. Many of the University of Oxford’s historic buildings, such as the Radcliffe Camera and Christopher Wren’s Tom Tower, as well as the Ashmolean Museum, are within walking distance of the hotel. Guests can also take a short 10-minute drive to visit the birthplace of Winston Churchill at the Baroque Blenheim Palace.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Receptionist in Oxford employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Oxford
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn Oxford and familiarise yourself with its amenities. This will help you speak confidently about the hotel and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to get comfortable with welcoming guests and handling queries.
✨Tip Number 3
Show off your multitasking abilities! Think of examples from your past experiences where you successfully juggled multiple tasks. This will demonstrate that you can thrive in a fast-paced environment like the Holiday Inn.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to showcase your enthusiasm for hospitality right from the start!
We think you need these skills to ace Receptionist in Oxford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you can bring warmth to our guests. A friendly tone can make a big difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided exceptional guest experiences in the past – we love to see that!
Keep It Clear and Concise: While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Holiday Inn Oxford!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Hotel Inside Out
Before your interview, take a virtual tour of the Holiday Inn Oxford and familiarise yourself with its amenities and services. This will not only help you answer questions confidently but also show your genuine interest in the hotel.
✨Practice Your Warm Welcome
As a receptionist, your first impression is crucial. Practice a friendly greeting and think about how you would make guests feel welcome. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Show Off Your Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks in previous roles. Whether it’s handling phone calls while checking in guests or managing reservations, demonstrating your ability to multitask will impress the interviewers.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, like how you would handle a difficult guest or a booking error. Think through potential scenarios and prepare your responses to showcase your customer service skills and attention to detail.
