At a Glance
- Tasks: Welcome guests and ensure top-notch service at the front office.
- Company: Join a leading hotel management group with a strong reputation.
- Benefits: Competitive pay, great team environment, and opportunities for growth.
- Why this job: Enhance guest experiences and be part of a respected hospitality team.
- Qualifications: Experience in hotel front desk and excellent communication skills.
- Other info: Dynamic role in a vibrant atmosphere with career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading hotel management group seeks a Hospitality Service Supervisor for the front office at Holiday Inn Oxford. This role involves welcoming guests, ensuring professional service, and maintaining a positive atmosphere.
The ideal candidate has hotel front desk experience, excellent communication skills, and a proactive attitude.
Join our team to enhance guest experiences and be part of a respected organization in the hospitality sector.
Guest Experience Lead - Front Office Supervisor in Oxford employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Lead - Front Office Supervisor in Oxford
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interview, rehearse common questions and scenarios related to guest experience. This will help you feel more confident and ready to showcase your skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for interviews or networking events.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Guest Experience Lead. Plus, it shows you're genuinely interested in joining our team at Holiday Inn Oxford.
We think you need these skills to ace Guest Experience Lead - Front Office Supervisor in Oxford
Some tips for your application 🫡
Show Your Hospitality Passion: When writing your application, let your love for hospitality shine through! Share specific experiences where you’ve gone above and beyond to enhance guest experiences. We want to see that proactive attitude in action!
Tailor Your CV: Make sure your CV is tailored to the role of Guest Experience Lead. Highlight your front desk experience and any relevant skills that match the job description. We appreciate a personalised touch that shows you’ve done your homework!
Craft a Friendly Cover Letter: Your cover letter is your chance to connect with us on a personal level. Use a friendly tone, and don’t forget to mention why you’re excited about joining our team at Holiday Inn Oxford. We love seeing genuine enthusiasm!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re tech-savvy and ready to jump into the digital age of hospitality!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Company Inside Out
Before your interview, take some time to research the hotel management group and specifically the Holiday Inn Oxford. Understand their values, mission, and what sets them apart in the hospitality sector. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Front Desk Experience
Be ready to discuss your previous front desk roles in detail. Highlight specific situations where you enhanced guest experiences or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and demonstrate your proactive attitude.
✨Practice Your Communication Skills
As a Guest Experience Lead, excellent communication is key. Practice common interview questions with a friend or in front of a mirror. Focus on speaking clearly and confidently, and remember to listen actively during the interview. This will help you build rapport with the interviewer and showcase your interpersonal skills.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or how they measure guest satisfaction. This not only shows your interest but also helps you determine if the role is the right fit for you.