Nights Team Member

Nights Team Member

Holiday Inn Glasgow Airport

The Opportunity

We are seeking a reliable and responsible Night Team Member to join our team and ensure the smooth running of the hotel during the night shift. The Night Team Member will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to the hotel staff.

Responsibilities:

• Managing guest requests and ensuring they are handled promptly and professionally.
• Maintaining security and safety procedures during the night shift.
• Performing regular security checks throughout the hotel.
• Providing general support to the hotel staff during the night shift.
• Assisting with any maintenance or housekeeping tasks that may arise.
• Setting up meeting rooms and other areas as required.
• Serving food and beverages to guests as required.
• Checking guests in and out of the hotel as required.
• Handling any emergency situations that may arise.
• Preparing reports for senior management as required.

Benefits

• Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
• Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&C apply).
• Access to 24/7 Employee Assistance Programme – 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
• Refer a friend scheme from £500 to £1000 per referral.
• Hospital Plan.
• Online Health Portal.
• Eye Care.
• Employee Discount Schemes – 100\’s of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Pension Scheme.
• Free meals on duty.
• Cycle to Work – Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.

Ideal candidate

• Previous experience working in a hotel or similar environment, preferably in a night team member role.
• Excellent customer service skills and a friendly, professional demeanor.
• Strong communication and interpersonal skills.
• A good understanding of safety and security procedures.
• The ability to remain calm and composed in high-pressure situations.
• A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
• Good organizational skills and attention to detail.

Hotel

The Holiday Inn Glasgow Airport is conveniently located within the Glasgow International Airport complex, providing easy access to the city centre with a 24-hour bus service just 10 minutes away. Situated right by the M8 motorway, our hotel features 300 modern and comfortable bedrooms, along with a Meetings & Events facility catering to our corporate clients.

The hotel offers a range of amenities to ensure a pleasant stay. Guests can enjoy free Wi-Fi throughout the hotel, on-site parking. Our stylish guest rooms are equipped with comfortable beds and pillow menus to ensure restful nights. In the hotel’s restaurant, you can enjoy a traditional full Scottish breakfast buffet, as well as a variety of dishes including steaks and burgers. After a long day, relax in the lounge bar and catch live sports on two widescreen TVs, or order from the 24-hour room service menu12.

For business travellers, the hotel offers 18 flexible meeting rooms that can host up to 250 delegates. The Scottish Exhibition and Conference Centre is just a 15-minute drive away, making it convenient for attending events. Additionally, the Intu Braehead shopping and leisure complex, which includes a cinema, nightclubs, and a bowling alley, is just a short drive away.