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For Companies At a Glance
- Tasks: Manage operations, safety, and communication for a busy hotel environment.
- Company: Join LGH Hotels Management, a leader in the hospitality industry.
- Benefits: Enjoy employee discounts, wellbeing support, and free meals on duty.
- Why this job: Lead a team and make a real impact in a dynamic hotel setting.
- Qualifications: Experience in facilities management and strong communication skills.
- Other info: Flexible shifts with opportunities for career growth in hospitality.
The predicted salary is between 25000 - 30000 £ per year.
The Opportunity
Are you ready to take on a pivotal role in managing a building that hosts key stakeholders and multi-agencies? We are looking for a dedicated Duty Manager to ensure everything runs smoothly and efficiently during the Early, Late and Night shifts.
What You’ll Do:
- Oversee Operations: Manage cleaning, maintenance, security, and catering (where applicable), ensuring all SLAs and KPIs are met.
- Ensure Safety: Conduct fire and security walk rounds, promptly addressing and logging any issues.
- Be the Point of Contact: Act as the main point of contact for key stakeholders and multi-agencies, maintaining clear and regular communication via email, mail, and telephone.
- Health & Safety: Perform general health and safety duties, including risk assessments and compliance with statutory and non-statutory site requirements.
- Security Awareness: Maintain a high level of security awareness and knowledge of emergency evacuation procedures.
Why Join Us?
Be part of a team dedicated to maintaining excellence and ensuring the smooth operation of our building. If you’re ready to lead with expertise and make a difference, we want to hear from you!
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Ideal Candidate
- Facilities management experience would be desirable.
- Accurate, diligent, self-motivated, focused, and reliable.
- The ability to multi-task effectively and prioritise workload.
- A collaborative working spirit that enhances and builds effective working relationships both internally and externally.
- Ability to work under pressure.
- Possess a communication style that allows positive and open dialogue with users and multi-agencies.
- Motivate and lead a small team during the shift.
- A flexible and adaptable approach to work, willing to do consistently various shifts according to the operational requirement: Early, Late and Night shifts.
Hotel
The Holiday Inn Maidenhead/Windsor Hotel is conveniently situated near the M4 and just a 20-minute drive from Heathrow Airport (LHR). Windsor city centre is only 6 miles away and easily accessible by a direct train from Maidenhead station.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Duty Manager in Maidenhead employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at places like Holiday Inn. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to facilities management and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your flexibility and adaptability during interviews. Highlight your experience with various shifts and how you handle pressure. This is key for a Duty Manager role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Duty Manager in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Duty Manager role. Highlight your facilities management experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've successfully managed operations or led a team in the past. Let us know why you want to join us at Holiday Inn Maidenhead/Windsor!
Showcase Your Communication Skills: As a Duty Manager, clear communication is key. In your application, demonstrate your ability to maintain open dialogue with stakeholders and multi-agencies. We love candidates who can express themselves well, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at LGH Hotels Management!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know Your Operations
Familiarise yourself with the key operations of a Duty Manager role. Understand how cleaning, maintenance, security, and catering work together to meet SLAs and KPIs. This knowledge will help you demonstrate your readiness to oversee these areas effectively.
✨Safety First
Brush up on health and safety regulations relevant to the hospitality industry. Be prepared to discuss how you would conduct fire and security walk rounds, and how you would handle any issues that arise. Showing your commitment to safety can set you apart from other candidates.
✨Communication is Key
Think about examples from your past where you successfully communicated with stakeholders or multi-agencies. Be ready to share how you maintain clear communication through various channels, as this is crucial for the role. Good communication skills can really make a difference in managing operations smoothly.
✨Show Your Leadership Skills
Prepare to talk about your experience in leading teams, especially under pressure. Think of specific instances where you motivated your team during busy shifts. Highlighting your ability to lead and collaborate will resonate well with the interviewers looking for a strong Duty Manager.