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- Tasks: Lead the overnight team and ensure exceptional guest service at a luxury hotel.
- Company: Join a leading hotel management company in Greater London.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Previous supervisory experience in luxury hospitality and strong communication skills.
- Other info: Flexible overnight shifts required; commitment to high standards essential.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel management company in Greater London seeks a Night Assistant Front Office Manager to oversee nightly operations at the St Martins Lane Hotel. In this role, you will support the Night Manager, lead the overnight team, and ensure exceptional service for our guests.
Ideal candidates will have:
- Previous supervisory experience in a luxury setting
- Excellent communication skills
- A guest-first mentality
This position requires flexibility with overnight shifts and a commitment to maintaining the hotel's high standards.
Night Front Office Lead - Luxury Hotel Ops & Guest Care in London employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Front Office Lead - Luxury Hotel Ops & Guest Care in London
✨Tip Number 1
Network like a pro! Reach out to people in the hotel industry, especially those who work at luxury establishments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality during interviews! We want to see how you connect with others and handle guest interactions. Be yourself and let your passion for hospitality shine through.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various guest scenarios or team challenges. This will show that you’re ready to lead the overnight team and maintain high standards.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Night Front Office Lead - Luxury Hotel Ops & Guest Care in London
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous supervisory roles you've had, especially in luxury settings. We want to see how your experience aligns with the Night Front Office Lead position!
Communicate Clearly: Excellent communication skills are key for this role. Use your application to demonstrate your ability to convey information clearly and effectively. Think about how you can showcase this in your cover letter and CV.
Emphasise Guest Care: Since this role is all about providing exceptional service, don’t forget to mention your guest-first mentality. Share examples of how you've gone above and beyond for guests in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Night Front Office Lead position. Plus, it’s super easy!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Hotel Inside Out
Before your interview, make sure you research St Martins Lane Hotel thoroughly. Familiarise yourself with its services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's standards.
✨Showcase Your Leadership Skills
As a Night Front Office Lead, you'll be overseeing a team. Prepare examples from your past experience where you've successfully led a team or handled difficult situations. Highlight your ability to motivate others and maintain high service standards, especially in a luxury setting.
✨Emphasise Guest-Centric Approach
In the hospitality industry, a guest-first mentality is crucial. Be ready to discuss how you've gone above and beyond for guests in previous roles. Share specific stories that demonstrate your commitment to exceptional service and how you handle guest feedback.
✨Prepare for Shift Flexibility Questions
Since this role involves overnight shifts, be prepared to discuss your availability and flexibility. Think about how you manage work-life balance during night shifts and be honest about your readiness to adapt to the demands of the role.
