At a Glance
- Tasks: Transform spaces into pristine, welcoming havens for our guests.
- Company: Join the Liverpool Inn, part of the Best Western family.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a real difference in guests' experiences every day.
- Qualifications: Previous housekeeping experience and a passion for cleanliness.
- Other info: Dynamic team environment with opportunities for growth.
Housekeeping Team Member - 32 hours per week
Working Monday - Friday; 09:00-16:00, weekends off.
Previous Housekeeping experience preferred.
The Opportunity
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You'll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top‑notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You'll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits
- Employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well‑maintained guest rooms and public areas.
- Is a team player who is reliable, punctual, and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast‑paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Hotel Liverpool Inn is an 81 bedroom hotel located in Liverpool City Centre. Converted from 5 original Georgian houses, the hotel comprises bedrooms, restaurant and bar area, and is located in excellent close proximity to Hope Street, Liverpool Cathedrals and the "Knowledge Quarter".
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member in Liverpool employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member in Liverpool
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Liverpool Inn and familiarise yourself with the layout. This shows initiative and helps you feel more confident when discussing how you can contribute to making every corner shine.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for guests. We want to hear about those moments that made a difference, so be ready to share them during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. It shows you respect the role and are ready to jump into action as a Housekeeping Hero!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining our sparkling team!
We think you need these skills to ace Housekeeping Team Member in Liverpool
Some tips for your application 🫡
Show Your Sparkle: When you’re writing your application, let your personality shine through! We want to see your passion for housekeeping and how you can make our hotel sparkle. Don’t be shy—share any relevant experience that highlights your attention to detail and customer service skills.
Tailor Your Application: Make sure to tailor your application to the role of Housekeeping Team Member. Use keywords from the job description, like 'attention to detail' and 'exceptional service', to show us you understand what we’re looking for. This will help your application stand out!
Keep It Neat and Tidy: Just like in housekeeping, presentation matters! Ensure your application is well-organised and free from typos or errors. A clean and professional-looking application reflects your ability to maintain high standards in your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Liverpool Inn!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know Your Stuff
Before the interview, brush up on your housekeeping knowledge. Familiarise yourself with cleaning techniques, equipment, and health and safety regulations. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Experience
Be prepared to discuss your previous housekeeping experience in detail. Highlight specific tasks you’ve handled, like maintaining cleanliness in guest rooms or public areas. Use examples to demonstrate your attention to detail and commitment to exceptional service.
✨Emphasise Teamwork
Since this role involves working closely with others, be ready to talk about your teamwork skills. Share examples of how you’ve collaborated with colleagues in the past to ensure a smooth operation. A positive attitude and reliability are key!
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.