Assistant Hospitality Service Manager - F&B in Guildford

Joining the management team at this hotel means becoming part of something genuinely special. You will lead a passionate and talented Food & Beverage team, helping them create consistently high‑quality, memorable hospitality experiences for every guest. This role gives you the opportunity to support and oversee all food and beverage operations across the hotel, including the restaurant, bar, in‑room dining, conferencing, and events. You will be visible, approachable, and supportive — providing clear direction while recognising that everyone in your team is an individual with their own strengths, motivations, and development needs.

At the heart of this role is people. You will help create an environment where the team feels valued, confident, and motivated, enabling them to deliver their best work every day. By leading with clarity and care, you’ll help your team feel secure, supported, and proud of what they do. As you are at the early stages of your hospitality management career, we are committed to developing you. You will be supported and guided as you build your skills and confidence in:

• Driving food and beverage revenue in a commercial and guest‑focused way
• Managing budgets with accurate forecasting and a strong understanding of cost control
• Planning and managing labour effectively, balancing operational needs with team wellbeing
• Developing your leadership style so you can bring out the best in others

Benefits include:

• Employee discounts on bedroom rates across the LGH hotel portfolio
• Access to the IHG Employee Room Benefit Programme
• 24/7 Employee Assistance Programme
• Refer a friend scheme from £500 to £1000 per referral
• Hospital Plan
• Online Health Portal
• Eye Care
• Employee Discount Schemes
• Pension Scheme
• Free meals on duty
• Cycle to Work schemes

This role is ideal for someone who is ready to take their next step into hospitality management and wants to grow in a supportive, people‑focused environment. You’re likely to thrive in this role if you:

• Are early in your food & beverage management career and keen to develop your leadership skills
• Enjoy working with people and understand that motivation, wellbeing, and clear communication sit at the heart of great performance
• Lead naturally with empathy, fairness, and consistency, helping others feel confident and supported
• Are comfortable providing structure and guidance, while appreciating that everyone is an individual
• Have a genuine interest in learning the commercial side of hospitality, including revenue, budgets, and labour management
• Feel motivated by progress, development, and being part of a team that works well together

The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London. Our hotel features 168 bedrooms, a top‑notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.

With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality.