At a Glance
- Tasks: Prepare and serve food and drinks, creating memorable experiences for guests.
- Company: Join the vibrant team at Crowne Plaza Birmingham NEC.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Be part of a growing hotel group with exciting career opportunities.
- Why this job: Showcase your passion for hospitality and make guests smile every day.
- Qualifications: Experience in hospitality and a friendly, engaging personality.
Casual Food And Beverage Team Member
Crowne Plaza Birmingham NEC
Check out the hotel on our virtual tour!
The Opportunity
Love hospitality and enjoy making people feel welcome? Join our food and beverage team and be part of an environment where great service, personality, and memorable experiences really matter.
In this role, you’ll help set up the restaurant and bar for service, maintain high presentation standards, and become a friendly, familiar face for our guests. You’ll take food and drink orders, recommend products with confidence, and use natural upselling to enhance each guest’s experience.
We believe the best hospitality comes from people who bring their true selves to work. If you enjoy engaging with guests, working as part of a vibrant team, and creating moments that leave people smiling, this is a great opportunity to do what you love — every shift.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
This role is perfect for someone who enjoys working with people and takes pride in delivering great hospitality.
You’ll be a great fit if you:
- Have a friendly, positive attitude and enjoy engaging with guests
- Like working in a fast‑paced, lively environment
- Take pride in presentation, service, and attention to detail
- Feel confident recommending food and drinks and enhancing the guest experience
- Enjoy being part of a supportive, energetic team
Whether you’re building your hospitality experience or already love life on the floor, this role gives you the chance to bring your personality to work and make a real difference to every guest you serve.
Hotel
The Crowne Plaza Birmingham NEC is a remarkable 242-room hotel, ideally situated near the Genting Arena, NEC, and Birmingham International Airport. Set within scenic grounds overlooking Pentigo Lake, the hotel is just a 5-minute drive from the airport and railway station, and only 10 miles from Birmingham City Centre
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Casual Food And Beverage Team Member in Birmingham employer: LGH Hotel Management Ltd
At Crowne Plaza Birmingham NEC, we pride ourselves on fostering a vibrant work culture where our employees are valued as our greatest asset. With exceptional benefits including employee discounts across our hotel portfolio, access to wellness resources, and opportunities for personal growth, we create an environment that not only prioritises guest satisfaction but also supports our team members in their professional journeys. Join us in delivering unforgettable experiences while enjoying the unique advantages of working in a stunning location near the NEC and Birmingham International Airport.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Food And Beverage Team Member in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, take a virtual tour of the Crowne Plaza Birmingham NEC and familiarise yourself with their values and services. This will help you connect better during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your hospitality skills! Think about how you would engage with guests and create memorable experiences. Maybe even role-play with a friend to get comfortable with upselling techniques and handling different guest scenarios.
✨Tip Number 3
Dress to impress! Make sure you look the part when you show up for your interview. A smart appearance not only boosts your confidence but also shows that you respect the hospitality industry and the role you're applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our vibrant team at LGH Hotels Management.
We think you need these skills to ace Casual Food And Beverage Team Member in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see your personality!
Tailor Your Application:Make sure to customise your application to match the job description. Highlight relevant skills and experiences that align with what we’re looking for in a Casual Food and Beverage Team Member. It shows us you’ve done your homework!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep it professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in hospitality!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our vibrant team!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Company
Before your interview, take some time to research Crowne Plaza Birmingham NEC. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Passion
During the interview, let your enthusiasm for hospitality shine through. Share personal stories or experiences that highlight your love for creating memorable guest experiences. This will help you connect with the interviewers and demonstrate that you’re a great fit for their vibrant team.
✨Practice Upselling Techniques
Since the role involves engaging with guests and upselling, prepare a few examples of how you would enhance a guest's experience. Think about menu items you could recommend or ways to create a welcoming atmosphere. This will show that you understand the importance of customer service in the food and beverage sector.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional standards of the hotel. A polished appearance will convey your seriousness about the role and your understanding of the hospitality environment.
