At a Glance
- Tasks: Create a welcoming leisure environment and assist members with fitness activities.
- Company: Join the vibrant team at Holiday Inn Cambridge, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and access to health support programmes.
- Other info: Part-time role with opportunities for growth in the hospitality industry.
- Why this job: Make a positive impact on people's leisure experiences while developing your hospitality skills.
- Qualifications: Friendly, reliable, and motivated individuals who enjoy helping others.
The predicted salary is between 10 - 12 € per hour.
We are looking for a friendly, approachable and reliable Leisure Club Attendant to join our team. This role is central to creating a welcoming, safe and well-organised leisure environment where members feel comfortable, confident and supported. Taking a Human Givens approach, you’ll help meet people’s core needs for safety, belonging, reassurance and enjoyment, ensuring every member’s visit is a positive experience.
What You’ll Be Responsible For:
- Ensuring the leisure club facilities are clean, tidy and well maintained at all times
- Setting up and clearing away equipment for fitness classes and leisure activities efficiently and safely
- Assisting members with gym and leisure equipment, ensuring correct and safe use
- Providing warm, attentive and professional customer service to all members and guests
- Supporting the sale of memberships and leisure services by communicating benefits clearly and positively
- Following health and safety procedures to maintain a safe environment for members and colleagues
- Identifying and reporting any faults, maintenance issues or safety concerns to the Leisure Club Manager
- Supporting the opening and closing of the leisure club as required
- Completing required records and paperwork accurately and on time
Please be aware this is a part time position.
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio
- Access to the IHG Employee Room Benefit Programme
- Access to 24/7 Employee Assistance Programme
- Refer a friend scheme from £500 to £1000 per referral
- Hospital Plan
- Online Health Portal
- Eye Care
- Employee Discount Schemes
- Pension Scheme
- Free meals on duty
- Cycle to Work schemes
Who This Role Is For:
- Enjoys working with people and helping others feel welcome and supported
- Takes pride in keeping spaces clean, organised and well presented
- Understands that feeling safe and cared for is central to a positive leisure experience
- Is confident offering help and guidance in a friendly, approachable way
- Can follow routines while remaining flexible to support daily operational needs
- Is dependable, responsible and works well as part of a team
- Feels motivated by contributing to a calm, positive and inclusive environment
- Is looking to develop experience within leisure, hospitality or wellbeing settings
leisure Club Attendant in Cambridge employer: LGH Hotel Management Ltd
At Holiday Inn Cambridge, we pride ourselves on fostering a welcoming and supportive work environment where our Leisure Club Attendants can thrive. With a strong emphasis on employee wellbeing, we offer extensive benefits including discounts across our hotel portfolio, a 24/7 Employee Assistance Programme, and opportunities for personal growth within the hospitality sector. Located by a serene lake and just a stone's throw from the vibrant city of Cambridge, our hotel provides a unique blend of tranquility and accessibility, making it an ideal place to build a rewarding career in leisure and hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land leisure Club Attendant in Cambridge
✨Tip Number 1
Get to know the hotel! Before your interview, take a virtual tour of the Holiday Inn Cambridge. Familiarising yourself with the facilities and atmosphere will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your people skills! As a Leisure Club Attendant, you'll be interacting with guests all day. Think about examples from your past experiences where you've provided excellent customer service or helped someone feel welcome. This will help you shine during the interview.
✨Tip Number 3
Show your passion for leisure and wellbeing! Talk about why you love working in environments that promote health and happiness. Whether it's fitness classes or creating a welcoming space, let your enthusiasm for the role come through.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities within LGH Hotels Management. Don’t miss out!
We think you need these skills to ace leisure Club Attendant in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Application:Make sure to tailor your application to the Leisure Club Attendant role. Highlight any relevant experience you have in hospitality or leisure settings, and mention how you can contribute to creating a welcoming environment for our members.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate well-organised applications that get straight to the heart of your skills and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Holiday Inn Cambridge!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Leisure Club Attendant. Familiarise yourself with the key tasks like maintaining cleanliness, assisting members, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about creating a welcoming environment, be prepared to discuss your experience working with people. Share examples of how you've helped others feel comfortable and supported in previous roles. This will demonstrate that you can meet the core needs of members effectively.
✨Emphasise Safety Awareness
Health and safety are crucial in a leisure environment. Be ready to talk about any relevant experience you have in following safety procedures or handling equipment. Highlight your ability to identify and report issues, as this shows you take safety seriously and can contribute to a secure environment for everyone.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hotel ensures a positive experience for its members. This not only shows your enthusiasm but also helps you gauge if the workplace is the right fit for you.
