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- Tasks: Lead the front desk team and ensure guests have an unforgettable experience.
- Company: A vibrant hospitality management company in the heart of Cambridge.
- Benefits: Enjoy discounts, wellbeing support, and a competitive salary.
- Why this job: Be the face of hospitality and create memorable moments for guests.
- Qualifications: Supervisory experience in hotel reception and excellent communication skills.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A hospitality management company in Cambridge is seeking a Reception Supervisor to oversee front desk operations and ensure exceptional guest experiences.
Ideal candidates will have supervisory experience in hotel reception and strong communication skills, providing guidance to the reception team.
This role offers various employee benefits including discounts, wellbeing support, and a competitive salary.
Front Desk Supervisor: Guest Experience Lead in Cambridge employer: LGH Hotel Management Ltd
Contact Detail:
LGH Hotel Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Supervisor: Guest Experience Lead in Cambridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in or know about front desk operations. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions and scenarios you might face as a Reception Supervisor. We suggest role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for guest experience shine through. Share stories of how you've gone above and beyond in previous roles to create memorable stays for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front Desk Supervisor: Guest Experience Lead in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your supervisory experience in hotel reception. We want to see how you've led teams and enhanced guest experiences, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and passion for hospitality. Let us know why you’re the perfect fit for the Front Desk Supervisor role.
Showcase Your Guest Experience Skills: In both your CV and cover letter, emphasise any specific examples where you’ve gone above and beyond to ensure exceptional guest experiences. We love hearing about real-life scenarios!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at LGH Hotel Management Ltd
✨Know the Company Inside Out
Before your interview, do some research on the hospitality management company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in hotel reception. Think of specific examples where you led a team, resolved conflicts, or improved guest experiences. Highlighting these skills will demonstrate that you're ready to take on the responsibilities of a Reception Supervisor.
✨Practice Your Communication Skills
As a Guest Experience Lead, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common interview scenarios with a friend to get comfortable with responding to questions about guest interactions and team guidance.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you’re not just interested in the job, but also in how you can contribute to the team and enhance guest experiences.
