At a Glance
- Tasks: Welcome guests with warmth and assist them throughout their stay.
- Company: Join the vibrant team at Holiday Inn Oxford, part of LGH Hotels Management.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Other info: Dynamic work environment with opportunities for career growth in hospitality.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 20000 - 30000 £ per year.
Check out the hotel on our virtual tour!
The Opportunity
Are you passionate about hospitality and providing exceptional guest experiences? We are looking for an enthusiastic and welcoming individual to join our team as a Hotel Receptionist.
What You’ll Do
- Welcome with Warmth: Be the first point of contact for guests, providing a warm and friendly welcome and ensuring a seamless check-in process.
- Assist with Care: Help guests throughout their stay with any queries or requests, making their experience memorable.
- Handle Communications: Manage incoming calls, make reservations, and provide guests with information about the hotel and local area.
Why Join Us
- Be the First Impression: Play a crucial role in creating lasting impressions and exceptional guest experiences.
- Dynamic Environment: Thrive in a supportive setting where your contributions are valued.
If you have a passion for hospitality and the desire to deliver exceptional guest experiences, we would love to hear from you! Apply now and be the welcoming face of our hotel.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio.
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
The Ideal Candidate
- Excellent Communicator: Possess strong written and verbal communication skills.
- Multitasker Extraordinaire: Able to multitask and prioritize effectively in a fast-paced environment.
- Tech-Savvy: Comfortable operating hotel reservation systems and computer literate.
- Detail-Oriented: Have a high level of attention to detail and a positive, professional attitude.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Receptionist - Oxford employer: LGH - Holiday Inn
At Holiday Inn Oxford, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued. As a Hotel Receptionist, you will enjoy a range of benefits including employee discounts across our hotel portfolio, access to wellness resources, and opportunities for personal growth in the hospitality industry. Join us in creating memorable guest experiences in a prime location just minutes from Oxford's historic attractions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Oxford
✨Tip Number 1
Get to know the hotel! Familiarise yourself with the Holiday Inn Oxford and its offerings. When you walk in for an interview, being able to chat about the hotel’s features and local attractions will show your enthusiasm and knowledge.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for guests. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Show off your multitasking abilities! During interviews, share examples of how you've successfully juggled multiple tasks in fast-paced environments. This will highlight your capability to thrive in the dynamic setting of a hotel.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in joining our team at Holiday Inn Oxford. Don’t miss out on this opportunity!
We think you need these skills to ace Receptionist - Oxford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see your enthusiasm for hospitality and how you can bring warmth to our guests. A friendly tone can make all the difference.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided exceptional guest experiences in the past – we love to see that!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at LGH - Holiday Inn
✨Know the Hotel Inside Out
Before your interview, take some time to explore the Holiday Inn Oxford's website and virtual tour. Familiarise yourself with the hotel’s amenities, services, and local attractions. This knowledge will not only impress your interviewers but also help you answer questions about how you can enhance guest experiences.
✨Practice Your Warm Welcome
As a receptionist, your first impression is crucial. Practice a friendly greeting and think about how you would welcome guests. Role-play with a friend or family member to get comfortable with your delivery. Remember, a warm smile and positive attitude can set the tone for the entire interaction!
✨Show Off Your Multitasking Skills
In a fast-paced environment like a hotel, multitasking is key. Prepare examples from your past experiences where you successfully managed multiple tasks at once. Be ready to discuss how you prioritise tasks and stay organised, especially during busy check-in times.
✨Be Tech-Savvy and Ready to Learn
Familiarise yourself with common hotel reservation systems and basic computer skills. If you have experience with any specific software, mention it during the interview. Show enthusiasm for learning new technologies, as this will demonstrate your adaptability and willingness to grow in the role.
