Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the night team and ensure smooth hotel operations overnight.
- Company: Join LGH Hotels Management, a leader in the UK hospitality industry with 42 hotels.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Previous hotel experience, strong customer service, and leadership skills required.
- Other info: Work in a serene environment with great facilities near UWE Bristol.
The predicted salary is between 28800 - 43200 £ per year.
The Opportunity
Become Our Night Manager and Lead the Way! Are you a highly skilled and experienced professional ready to oversee our hotel's overnight operations? We're looking for a dynamic Night Manager to ensure our guests have a safe and comfortable stay.
What You'll Do:
- Lead the Night Team: Manage the night staff, ensuring they perform their duties to the highest standard.
- Smooth Operations: Oversee all hotel operations during the overnight shift, including front desk, security, housekeeping, and maintenance.
- Guest Excellence: Address guest requests and issues promptly, delivering exceptional customer service.
- Handle Emergencies: Manage any emergency situations, contacting the appropriate authorities when necessary.
- Nightly Audit: Complete the nightly audit and prepare reports for senior management.
- Safety First: Ensure all safety and security procedures are followed during the overnight shift.
- Budget Management: Manage the overnight budget, recording and accounting for all expenses.
- Coordinate Efforts: Work with other departments to address any issues or concerns promptly.
- Train and Guide: Provide training and guidance to night staff, ensuring high performance.
- Keep Records: Maintain accurate records of all overnight activities and incidents.
Why Join Us?
Be part of a team dedicated to maintaining excellence and ensuring our guests have a seamless experience. If you're ready to lead with expertise and make a difference, we want to hear from you!
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
Previous experience working in a hotel or similar environment, preferably in a night management role. Excellent customer service skills and a friendly, professional demeanor. Strong leadership and management skills. Excellent communication and interpersonal skills. A good understanding of safety and security procedures. The ability to remain calm and composed in high-pressure situations. A flexible and adaptable approach to work, with the ability to work evenings and weekends if required. If you are a highly skilled and experienced night manager with a track record of success in a hotel environment, we would love to hear from you.
Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna. The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Night Manager - Bristol employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager - Bristol
✨Tip Number 1
Familiarise yourself with the specific operations of Holiday Inn Bristol-Filton. Understanding their unique offerings, such as the Health and Fitness Club and the Academy Conference Centre, will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Highlight your experience in managing night operations in previous roles. Be ready to share specific examples of how you've successfully handled emergencies or guest complaints during the night shift.
✨Tip Number 3
Showcase your leadership skills by discussing how you've trained and guided staff in past positions. Prepare to explain your approach to maintaining high standards and ensuring team performance during overnight shifts.
✨Tip Number 4
Prepare to discuss your understanding of safety and security procedures. Being able to articulate your knowledge in this area will demonstrate your readiness to manage the responsibilities of a Night Manager effectively.
We think you need these skills to ace Night Manager - Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hotel management, particularly in night operations. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the Night Manager role. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Customer Service Skills: In both your CV and cover letter, emphasise your customer service skills. Provide examples of how you've handled guest requests or resolved issues, showcasing your commitment to guest excellence.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at LGH - Holiday Inn
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you effectively managed staff in high-pressure situations. Highlight any specific examples where your leadership made a positive impact.
✨Demonstrate Customer Service Excellence
Exceptional customer service is key in the hospitality industry. Prepare to share examples of how you've handled guest requests or complaints in the past, showcasing your ability to remain calm and professional while ensuring guest satisfaction.
✨Understand Safety and Security Protocols
Given the nature of the role, it's crucial to have a solid understanding of safety and security procedures. Brush up on relevant protocols and be ready to discuss how you would handle emergency situations, demonstrating your preparedness for any challenges that may arise.
✨Familiarise Yourself with the Hotel
Before the interview, take a virtual tour of the Holiday Inn Bristol - Filton and learn about its facilities and services. This will not only show your genuine interest in the position but also help you answer questions more effectively and ask insightful ones.
