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- Tasks: Manage guest services and ensure smooth hotel operations during night shifts.
- Company: Reputable hotel chain known for its excellent service.
- Benefits: Employee discounts, wellness support, and a supportive work environment.
- Why this job: Join a dynamic team and enhance your customer service skills while working nights.
- Qualifications: Excellent customer service skills and experience in hospitality.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A well-known hotel chain located in Newtown is seeking a reliable Night Team Member. In this role, you will ensure smooth hotel operations during night shifts by managing guest services, performing security checks, and supporting staff as necessary.
The ideal candidate will possess excellent customer service skills and experience in a similar environment. Additional benefits include various employee discounts and wellness support.
Night Shift Guest Services Associate in Newtown employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Shift Guest Services Associate in Newtown
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances who work in the hospitality industry. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for guest services roles and practice your answers. We want you to shine when discussing your customer service skills!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your application reflects your enthusiasm for the role. A little charm goes a long way in the hospitality sector.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. It shows you're genuinely interested in the Night Shift Guest Services Associate position.
We think you need these skills to ace Night Shift Guest Services Associate in Newtown
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for guests in the past, especially in a night shift setting!
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to match the job description. Mention your relevant experience with hotel operations and any security checks you've performed.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your skills and experiences shine without unnecessary fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LGH - Holiday Inn
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Night Shift Guest Services Associate, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations, such as dealing with a noisy guest or managing security checks. Think through potential scenarios and formulate your responses ahead of time. This will help you articulate your problem-solving skills during the interview.
✨Dress the Part and Be Punctual
Even though it’s a night shift role, first impressions matter! Dress smartly and arrive on time for your interview. This shows professionalism and respect for the interviewer's time, setting a positive tone right from the start.
