At a Glance
- Tasks: Perform hands-on maintenance tasks to ensure a safe and welcoming hotel environment.
- Company: Join the vibrant team at Holiday Inn London Heathrow M4, a leading hospitality destination.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career development opportunities.
- Other info: Be part of an exciting hotel relaunch with excellent career growth potential.
- Why this job: Make a real difference in guest comfort while developing practical skills in a supportive team.
- Qualifications: Practical skills and a passion for problem-solving; experience in maintenance is a plus.
The predicted salary is between 35000 - 40000 £ per year.
A great hotel experience depends on the small things working perfectly—from lighting and heating to fixtures, fittings, and quick responses when something goes wrong. As a Hotel Maintenance Team Member, you'll play an important part in keeping our hotel safe, functional, and welcoming every day.
We're looking for a skilled, motivated, and dependable individual who enjoys practical work, problem solving, and being part of a supportive team. This is a hands-on role where your work makes a real difference to guest comfort and team confidence.
What You'll Be Responsible For
- Day-to-Day Maintenance Support
- Carry out a wide range of maintenance and repair tasks across the hotel, including basic plumbing, electrical, and mechanical work.
- Respond promptly to maintenance requests and emergencies, resolving issues efficiently and calmly.
- Preventative Care & Attention to Detail
- Assist with routine inspections of hotel facilities and equipment, spotting issues early and helping prevent disruption.
- Support the delivery of preventative maintenance programmes that keep everything working as it should.
- Safety, Care & Standards
- Ensure all maintenance work is carried out safely and in line with health & safety guidelines and procedures.
- Take pride in maintaining clean, tidy, and safe working areas at all times.
- Teamwork & Communication
- Work closely with the Maintenance Manager and wider hotel team, supporting tasks and projects as required.
- Assist with coordinating contractors and suppliers, helping ensure work is completed to a good standard and within agreed timescales.
- Records & Responsibility
- Keep accurate records of work completed, parts used, and any relevant costs.
- Communicate clearly about issues identified, actions taken, and follow-up required.
Benefits
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Who This Role Is For
This role is ideal for someone who:
- Enjoys hands-on, practical work and fixing problems
- Takes pride in keeping spaces safe, functional, and well cared for
- Is reliable, organised, and motivated to do a good job
- Feels satisfied when others can relax and work comfortably because of their efforts
- Works well as part of a team and is happy to support where needed
- Wants to build experience and develop skills within a hotel environment
You may already be working in maintenance or you could be someone with strong practical skills looking to apply them in a busy, supportive hospitality setting.
Maintenance Team Member - West Drayton in London employer: LGH - Holiday Inn
At LGH - Holiday Inn in Greater London, we pride ourselves on being an excellent employer by fostering a supportive work culture that values teamwork and attention to detail. Our employees benefit from competitive discounts, well-being support programs, and ample opportunities for personal and professional growth, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Team Member - West Drayton in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like LGH - Holiday Inn. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to LGH - Holiday Inn
Don't be shy about reaching out to LGH - Holiday Inn directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Maintenance Team Member - West Drayton in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about LGH - Holiday Inn and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
