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For Companies At a Glance
- Tasks: Clean and maintain guest rooms and public areas, ensuring exceptional service.
- Company: Join the Holiday Inn London – Sutton, a vibrant hotel in a prime location.
- Benefits: Enjoy employee discounts, free meals, and wellness support.
- Why this job: Make a difference in guests' experiences while developing your skills.
- Qualifications: Previous housekeeping experience and a passion for customer service.
- Other info: Dynamic team environment with opportunities for growth and development.
The predicted salary is between 10 - 12 £ per hour.
What You’ll Do
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You’ll Love It
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Qualifications
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
Location and Facilities
The Holiday Inn London – Sutton Hotel is centrally located in the heart of Sutton, just a short walk from Sutton train station and close to the town centre's shops and restaurants. With fast trains to London Victoria taking just half an hour from nearby Sutton station, the hotel is perfect for exploring all that London has to offer. Both Gatwick (LGW) and Heathrow (LHR) airports are under a 45-minute drive away, and on-site parking is available. The hotel’s Academy boasts eight versatile and naturally lit event spaces, ideal for everything from board meetings to receptions for up to 180 guests. Business travellers will appreciate the proximity to several corporate headquarters and the availability of a Business Centre with printing facilities. For those seeking a day out, horse racing at Epsom Downs is just a short drive away, while Chessington World of Adventures, Hampton Court Palace and Maze, and Centre Court tennis at Wimbledon can all be reached within 30 minutes by car.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio (T&Cs apply).
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and TV.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Housekeeping Team Member - Part Time - Sutton employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Part Time - Sutton
✨Tip Number 1
Network like a pro! Chat with friends, family, or even acquaintances about your job search. You never know who might have a lead on a housekeeping role or can put in a good word for you.
✨Tip Number 2
Get social! Follow the hotel on social media and engage with their posts. It shows you're interested and can help you stand out when they see your name pop up regularly.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to the hotel and express your interest in joining their housekeeping team. A friendly email can go a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about wanting to be part of our team at the Holiday Inn London – Sutton.
We think you need these skills to ace Housekeeping Team Member - Part Time - Sutton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight any previous housekeeping experience you have. We want to see how your attention to detail and customer service skills can shine in this role!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LGH - Holiday Inn
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Housekeeping Team Member. Familiarise yourself with the importance of cleanliness and attention to detail, as well as how your role contributes to guest satisfaction.
✨Showcase Your Experience
Be ready to discuss your previous housekeeping experience. Highlight specific examples where you exceeded expectations or improved service levels. This will demonstrate your passion for providing exceptional customer service.
✨Demonstrate Team Spirit
Since teamwork is crucial in this role, think of examples that showcase your ability to work collaboratively. Share stories about how you've supported colleagues or contributed to a positive work environment.
✨Ask Smart Questions
Prepare thoughtful questions about the hotel’s cleaning standards, team dynamics, or opportunities for growth. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.