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- Tasks: Join our team to clean and maintain guest rooms, ensuring a welcoming environment.
- Company: LGH Hotels Management operates 42 hotels, including Holiday Inn, across the UK.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Make a difference in guests' experiences while growing in a supportive environment.
- Qualifications: Previous experience in housekeeping and a passion for customer service are essential.
- Other info: Located near Oxford, with easy access to transport and local attractions.
Join Our Sparkling Team as a Housekeeping Hero! Are you ready to be the unsung hero of our hotel, ensuring every corner shines and every guest feels at home? As a Housekeeping Team Member, you'll be the heart and soul of our establishment, transforming spaces into pristine, welcoming havens.
What You'll Do:
- Create Comfort: Clean and maintain guest rooms, public areas, linen rooms, and cupboards, ensuring every space is spotless and inviting.
- Exceed Expectations: Deliver exceptional service levels, making sure our guests experience nothing but the best.
- Attention to Detail: Adhere to our high cleaning standards and presentation guidelines for all room categories. Promptly report any damages or breakages to keep everything in top-notch condition.
- Organize with Ease: Return all equipment to their designated storerooms at the end of each day, keeping your work areas tidy and efficient.
Why You'll Love It:
- Be a Part of Something Special: Join a team that values your hard work and dedication.
- Make a Difference: Your efforts will directly impact our guests' experiences, making their stay memorable.
- Grow with Us: Opportunities for personal and professional development in a supportive environment.
Ready to make our hotel sparkle? Apply now and become a Housekeeping Hero!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate:
- Has previous experience in a similar role and understands the importance of attention to detail in housekeeping.
- Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas.
- Is a team player who is reliable, punctual and able to work collaboratively with others.
- Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame.
- Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment.
- Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel.
- Has a positive attitude and a willingness to learn and develop new skills.
- Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals.
- Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
The Holiday Inn Oxford hotel is ideally situated just off the A34, a mere three miles from Oxford town centre. Guests can enjoy the convenience of free parking and a short walk to the Pear Tree Park & Ride bus service, offering a quick 10-minute journey into the City Centre. For those wishing to explore further, Oxford Parkway train station is only a five-minute drive away, providing easy access to London. Additionally, the designer outlet shopping at Bicester Village Retail Park is within easy reach. Many of the University of Oxford's historic buildings, such as the Radcliffe Camera and Christopher Wren's Tom Tower, as well as the Ashmolean Museum, are within walking distance of the hotel. Guests can also take a short 10-minute drive to visit the birthplace of Winston Churchill at the Baroque Blenheim Palace.
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Housekeeping Team Member - Oxford employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Oxford
✨Tip Number 1
Familiarise yourself with the Holiday Inn Oxford and its unique features. Understanding the hotel's layout and services can help you demonstrate your enthusiasm and knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your previous housekeeping experience by preparing specific examples of how you've maintained high cleaning standards and provided excellent customer service in past roles. This will show that you understand the importance of attention to detail.
✨Tip Number 3
Emphasise your teamwork skills and reliability. Be ready to discuss how you've successfully collaborated with others in a fast-paced environment, as this is crucial for a Housekeeping Team Member role.
✨Tip Number 4
Prepare to discuss your time management abilities. Think of instances where you've effectively prioritised tasks to meet deadlines, as this will be key in ensuring all areas are cleaned to a high standard within the allocated time frame.
We think you need these skills to ace Housekeeping Team Member - Oxford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and ability to work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've exceeded expectations in previous jobs.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as time management, physical fitness, and familiarity with health and safety regulations.
Show Enthusiasm: Express your excitement about the opportunity to join Holiday Inn Oxford. Let them know why you want to be part of their team and how you can contribute to making guests' experiences memorable.
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your Attention to Detail
As a Housekeeping Team Member, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where you ensured cleanliness and organisation in your work. Highlight how you spot areas that need extra care.
✨Demonstrate Your Customer Service Skills
Exceptional customer service is key in hospitality. Share instances where you went above and beyond for guests, ensuring their comfort and satisfaction. This will show your passion for providing a welcoming environment.
✨Emphasise Teamwork and Reliability
Being a team player is essential in this role. Talk about your experiences working collaboratively with others and how you contribute to a positive team dynamic. Mention your punctuality and reliability as well.
✨Prepare for Physical Demands
The job can be physically demanding, so be ready to discuss your fitness and ability to handle the physical aspects of housekeeping. You might want to mention any relevant experiences that demonstrate your capability to lift and move heavy objects.
