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- Tasks: Join our team to keep our hotel sparkling clean and welcoming for guests!
- Company: Be part of a leading hotel brand that values cleanliness and guest satisfaction.
- Benefits: Enjoy employee discounts, free meals, wellness support, and more!
- Why this job: This role offers hands-on experience in hospitality with a focus on teamwork and customer service.
- Qualifications: Previous housekeeping experience and a passion for detail and service are essential.
- Other info: Physical fitness is required; you'll be lifting and moving items regularly.
The predicted salary is between 20000 - 28000 £ per year.
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.
Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.
You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy
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Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
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Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
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Is a team player who is reliable, punctual and able to work collaboratively with others
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Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
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Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
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Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
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Has a positive attitude and a willingness to learn and develop new skills
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Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
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Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
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Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
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Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
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Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
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Eye care
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Free legal & money advice
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Counseling sessions
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Hospital & death benefit plans
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Cycle to work scheme
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Wellbeing tips and support fitness videos
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Recipe ideas
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Advice on keeping active and healthy living
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Wellbeing podcasts and tv
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Breathing exercises
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24/7 advice and support line
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Team reward & recognition
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Free meals on duty
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Free parking
Housekeeping Team Member - Bristol employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Bristol
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and procedures used in hotels. Understanding these expectations will help you demonstrate your knowledge during the interview and show that you're ready to meet the company's high standards.
✨Tip Number 2
Highlight your previous experience in housekeeping roles, especially any instances where you went above and beyond to ensure guest satisfaction. Sharing specific examples can make a strong impression on the hiring team.
✨Tip Number 3
Emphasize your teamwork skills and reliability. Since this role requires collaboration with other departments, showcasing your ability to work well with others will be crucial in standing out as a candidate.
✨Tip Number 4
Prepare to discuss how you manage your time effectively in a fast-paced environment. Being able to prioritize tasks and maintain high cleaning standards within set time frames is essential for this position.
We think you need these skills to ace Housekeeping Team Member - Bristol
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in housekeeping or similar roles. Detail your responsibilities and achievements to showcase your attention to detail and commitment to cleanliness.
Showcase Customer Service Skills: Since the role requires exceptional customer service, include examples of how you've provided outstanding service in past positions. This could be through direct interactions with guests or maintaining high standards in your work.
Demonstrate Teamwork and Reliability: Mention instances where you worked effectively as part of a team. Highlight your punctuality and reliability, as these traits are crucial for a Housekeeping Team Member.
Express Willingness to Learn: Convey your positive attitude and eagerness to learn new skills. Employers appreciate candidates who are open to development and can adapt to new challenges in a fast-paced environment.
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your Attention to Detail
During the interview, emphasize your ability to notice small details that contribute to a clean and inviting environment. Share specific examples from your previous experience where your attention to detail made a difference in guest satisfaction.
✨Demonstrate Your Customer Service Skills
Highlight your passion for providing exceptional customer service. Discuss how you have gone above and beyond to ensure guests feel comfortable and valued in your previous roles.
✨Emphasize Teamwork and Reliability
Talk about your experience working as part of a team and how you contribute to a positive work environment. Mention your punctuality and reliability, as these traits are crucial in a housekeeping role.
✨Prepare for Physical Demands
Be ready to discuss your physical fitness and ability to handle the demands of the job. You might want to mention any relevant experiences that showcase your capability to lift heavy objects and work efficiently in a fast-paced setting.
