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- Tasks: Join us as a Housekeeping Team Member, keeping our hotel spotless and welcoming for guests.
- Company: Be part of a dynamic hotel team dedicated to exceptional service and guest satisfaction.
- Benefits: Enjoy employee discounts, free meals, wellness support, and more perks to enhance your work-life balance.
- Why this job: This role offers hands-on experience in hospitality, teamwork, and the chance to make guests feel at home.
- Qualifications: Previous housekeeping experience is a plus; attention to detail and a positive attitude are essential.
- Other info: Must be physically fit and ready to tackle a fast-paced environment while learning new skills.
The predicted salary is between 18000 - 24000 £ per year.
As a Housekeeping Team Member, you will play an essential role in ensuring that our hotel is clean, comfortable, and inviting for our guests. You will be responsible for cleaning and maintaining all guest areas, including guest rooms, public areas, linen rooms, and cupboards, and always ensuring that service levels are exceptional.
Your role will involve servicing hotel bedrooms and public areas to company standards and within allocated time frames. You will be familiar with agreed cleaning standards and presentation of all room categories and report any damages or breakages promptly to ensure repairs are carried out.
You will also be responsible for returning all equipment to their allotted storerooms at the end of each working day and keeping the storerooms and working areas clean and tidy
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Has previous experience in a similar role and understands the importance of attention to detail in housekeeping
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Is passionate about providing exceptional customer service and takes pride in delivering clean and well-maintained guest rooms and public areas
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Is a team player who is reliable, punctual and able to work collaboratively with others
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Possesses excellent time management skills and is able to prioritize tasks effectively to ensure all areas are cleaned to a high standard within the allocated time frame
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Is physically fit and able to carry out the physical demands of the job, including lifting and moving heavy objects, standing for extended periods of time, and working in a fast-paced environment
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Has good communication skills and is able to work effectively with other departments to ensure the smooth running of the hotel
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Has a positive attitude and a willingness to learn and develop new skills
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Is familiar with health and safety regulations and has a good understanding of the proper use of cleaning equipment and chemicals
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Has a good eye for detail and is able to spot areas that require extra attention, such as stains or damaged items.
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Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
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Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
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Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
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Eye care
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Free legal & money advice
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Counseling sessions
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Hospital & death benefit plans
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Cycle to work scheme
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Wellbeing tips and support fitness videos
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Recipe ideas
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Advice on keeping active and healthy living
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Wellbeing podcasts and tv
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Breathing exercises
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24/7 advice and support line
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Team reward & recognition
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Free meals on duty
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Free parking
Housekeeping Team Member - Brent Cross employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Team Member - Brent Cross
✨Tip Number 1
Familiarize yourself with the specific cleaning standards and procedures used in hotels. Understanding these expectations will help you demonstrate your knowledge during the interview and show that you're ready to meet the company's high standards.
✨Tip Number 2
Highlight your previous experience in housekeeping roles by preparing examples of how you've maintained cleanliness and attention to detail in past jobs. This will help you stand out as a candidate who takes pride in their work.
✨Tip Number 3
Showcase your teamwork skills by discussing how you've collaborated with others in previous positions. Being a reliable team player is crucial in a housekeeping role, so make sure to emphasize your ability to work well with colleagues.
✨Tip Number 4
Prepare to discuss your time management strategies. Since you'll need to prioritize tasks effectively, sharing specific examples of how you've managed your time in fast-paced environments will demonstrate your capability for this role.
We think you need these skills to ace Housekeeping Team Member - Brent Cross
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience in housekeeping or similar roles. Detail your responsibilities and achievements to showcase your attention to detail and commitment to cleanliness.
Showcase Customer Service Skills: Since the role requires exceptional customer service, include examples of how you've provided excellent service in past positions. This could be through direct interactions with guests or maintaining high standards in your work.
Demonstrate Teamwork and Reliability: Mention instances where you worked effectively as part of a team. Highlight your punctuality and reliability, as these traits are essential for this position.
Express Willingness to Learn: Convey your positive attitude and eagerness to learn new skills. Employers appreciate candidates who are open to development and can adapt to new challenges.
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your Attention to Detail
During the interview, emphasize your ability to notice small details that contribute to a clean and inviting environment. Share specific examples from your previous experience where your attention to detail made a difference in guest satisfaction.
✨Demonstrate Your Team Spirit
Highlight your experience working collaboratively with others. Discuss how you contribute to a positive team atmosphere and how you handle challenges as a group, ensuring that all tasks are completed efficiently.
✨Discuss Time Management Skills
Be prepared to talk about how you prioritize tasks and manage your time effectively. Provide examples of how you've successfully met cleaning standards within tight deadlines in past roles.
✨Familiarize Yourself with Health and Safety Regulations
Make sure to mention your understanding of health and safety regulations related to housekeeping. Discuss any relevant training or certifications you have, and express your commitment to using cleaning equipment and chemicals safely.
