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For Companies At a Glance
- Tasks: Prepare the restaurant and bar, deliver exceptional hospitality, and engage with guests.
- Company: Join the vibrant team at Holiday Inn London – Sutton, a leader in hospitality.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and career development opportunities.
- Why this job: Be part of a dynamic team that shapes memorable guest experiences in a thriving environment.
- Qualifications: Passion for hospitality, engaging personality, and experience in a hospitality setting.
- Other info: Centrally located with easy access to London and excellent career growth potential.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Qualifications
- A contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care.
- Free legal & money advice.
- Counseling sessions.
- Hospital & death benefit plans.
- Cycle to work scheme.
- Wellbeing tips and support fitness videos.
- Recipe ideas.
- Advice on keeping active and healthy living.
- Wellbeing podcasts and tv.
- Breathing exercises.
- 24/7 advice and support line.
- Team reward & recognition.
- Free meals on duty.
- Free parking.
Food And Beverage Team Member - Sutton employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member - Sutton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Holiday Inn London – Sutton. Familiarise yourself with their values and what makes them tick. This way, you can show off your enthusiasm and genuine interest in being part of their vibrant team.
✨Tip Number 2
Practice your hospitality skills! Think about how you would engage with guests and create that welcoming atmosphere they’re after. Maybe even role-play with a friend to get comfortable with upselling techniques and making guests feel at home.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows you care about the role and are ready to represent the brand with pride.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our dynamic team and ready to dive into the exciting world of hospitality.
We think you need these skills to ace Food And Beverage Team Member - Sutton
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for hospitality shine through in your application. We want to see that you genuinely care about creating memorable experiences for guests, so share any relevant stories or examples that highlight your passion.
Be Personable: Since this role is all about engaging with guests, make sure your personality comes across in your written application. Use a friendly tone and don’t be afraid to let your unique character show – we love a bit of individuality!
Highlight Relevant Experience: If you've worked in hospitality before, make sure to mention it! We’re looking for proven experience, so detail your previous roles and how they’ve prepared you for this position. Specific examples can really make your application stand out.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at LGH - Holiday Inn
✨Know the Brand
Before your interview, take some time to research the Holiday Inn London – Sutton Hotel and its values. Understand what makes their hospitality unique and how they engage with guests. This will help you align your answers with their brand ethos and show that you're genuinely interested in being part of their team.
✨Showcase Your Personality
As a Food and Beverage Team Member, your personality is key! Be yourself during the interview and let your enthusiasm for hospitality shine through. Share personal anecdotes that highlight your ability to create memorable guest experiences and engage with others. A warm and approachable demeanour can make a lasting impression.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or upselling products. Think of examples from your past experience where you successfully navigated similar scenarios. This will demonstrate your problem-solving skills and your ability to enhance the guest experience.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your interest in the position and helps you determine if it’s the right fit for you. Plus, it gives you a chance to engage further with your interviewers.