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- Tasks: Support hotel operations overnight, ensuring guests feel safe and welcomed.
- Company: Holiday Inn Edinburgh, a trusted name in hospitality.
- Benefits: Employee discounts on stays and access to global hotel benefits.
- Other info: Great opportunity for career growth in the hospitality industry.
- Why this job: Perfect for those who thrive in calm environments and enjoy helping others.
- Qualifications: Dependable, calm, and practical individuals with a sense of responsibility.
The predicted salary is between 20000 - 25000 £ per year.
We're looking for a reliable and conscientious Night Porter to support hotel operations overnight and help ensure guests feel safe, welcomed, and well looked after during the night shift. This role is ideal for someone calm, dependable, and practical - someone who enjoys responsibility and understands the importance of reassurance, safety, and quiet efficiency when the hotel is at its calmest.
Key Responsibilities
- Respond promptly and professionally to guest requests and enquiries
- Maintain hotel security and safety procedures throughout the night shift
- Carry out regular security checks across the hotel
- Provide general overnight support to hotel departments as required
- Assist with light maintenance or housekeeping tasks when needed
- Set up meeting rooms and public areas as required
- Serve food and beverages to guests during the night
- Check guests in and out when required
- Act appropriately in emergency situations, following hotel procedures
- Prepare basic reports and handover notes for the management team
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio.
Night Porter - Edinburgh employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter - Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Be prepared for the interview! Research the hotel and its values, especially around guest safety and service. Show us you understand what it means to be calm and dependable during those quiet night shifts.
✨Tip Number 3
Practice your responses to common interview questions. Think about how you would handle guest requests or emergency situations. We want to see that you can think on your feet and act efficiently!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Night Porter - Edinburgh
Some tips for your application 🫡
Show Your Reliability: As a Night Porter, being reliable is key. In your application, highlight any past experiences where you've demonstrated dependability and responsibility. We want to see that you can be counted on during those quiet night shifts!
Emphasise Your Calmness: This role requires a calm and collected approach, especially during the night. Share examples of how you've handled stressful situations in the past. We love to see candidates who can keep their cool when things get a bit hectic!
Highlight Your Customer Service Skills: Guests will rely on you for support during the night, so make sure to showcase your customer service experience. Talk about times when you've gone above and beyond to ensure someone felt welcomed and safe. We’re all about making guests feel at home!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at LGH - Holiday Inn
✨Know the Hotel Inside Out
Before your interview, take a virtual tour of the Holiday Inn Edinburgh and familiarise yourself with its layout and services. This will not only show your genuine interest in the role but also help you answer questions about how you would handle guest requests or emergencies.
✨Demonstrate Calmness Under Pressure
As a Night Porter, you'll need to be calm and dependable. Prepare examples from your past experiences where you've successfully managed stressful situations or provided reassurance to others. This will highlight your suitability for the role.
✨Highlight Your Practical Skills
Be ready to discuss any light maintenance or housekeeping tasks you've handled before. Mention specific instances where your practical skills made a difference, as this aligns perfectly with the responsibilities of the Night Porter position.
✨Prepare for Emergency Scenarios
Think about how you would respond in various emergency situations. Be prepared to discuss your approach to safety and security, as well as any relevant training or experience you have. This will demonstrate your readiness to act appropriately when it matters most.